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Old 20 February 2013, 12:57   #11
ncp
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Make: Avon 5.4m Searider
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Sorry to thread hijack but here it goes. I'll see how quickly I can list the good and the bad:

Good:
-Aluminum trailer at ~$2,000 less that everyplace else that I called.
-They warranted two of my four gripes (and those two were the most expensive of list)

Bad:
-Didn't fix the simple/cheap items
-The sales manager kept using the excuse: "well, I gave you a good deal on it, I can't do anything more"

1. Winch post wasn't mounted straight to the trailer frame. After some discussion on timing, they agreed to put a new post on of a newer design.
GOOD
(picture was taking right when I got the trailer home before jockey wheel stopped working)

2. The winch post offset cause the winch strap to rub/fray. I was told "we can't warrant a strap". Even though the fraying was due to it pulling at an angle and rubbing the reel they said they couldn't warrant or replace a $12.99 part (Trailer Winch Strap w/Hook 2"W x 15' #WS20 0700).
BAD - You'd think that they would make the customer happy for that price

3. They didn't weld or bolt on any loops/hook locations for transom tie down straps.
GOOD - They welded an two islets on back for tie down straps.

4. Jockey wheel rusted out (within a month) and the u-frame the holds the wheel bent so that the wheel doesn't actually turn. Again, they told me that they can't warrant something that they don't make (Fulton - FULTON 1500lb. cap. Swing Away Trailer Tongue Jack #XP15-0101). When I launch, the wheel doesn't get wet/I rinse it when I get home, etc. As for the bending, they told me that with a trailer that heavy you can't just push the jockey wheel around. I countered with "A wheel set-up like that (i.e. offset from post) is meant to be pushed and it will turn to follow whatever direction it needs to go. I suggested that they use a stronger more durable if this jockey wheel isn't rated to be pushed around (I'll take a pic later in the week when I'm home)
BAD - Wouldn't replace or deal with Fulton for a new one

Now, as I write this all down, it sounds rather petty over <$100 in parts. But, at the time, after driving two hours to Chino to pick up the boat, the fact that they didn't want to make my 6 month old trailer perfect and it was only <$100 in parts, really pissed me off. Both the sales manager (Mike) and owner (Roger) flat out denied that they could do any more to help me. I also got fired up because this was going on at the same time: Buyer Beware Pacific Trailer: - BD Outdoors

Good trailers, but there are plenty of other options:
Welded Aluminum Boat Trailers - West Coast Trailers
Home
ExtremeTrailers.com - Home Page
San Diego Fe Trailers - Custom Trailers - Galvanized Trailers - Fe Trailers (Navy RIB http://www.fetrailers.com/gallery/fe...andiego028.jpg)
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Old 20 February 2013, 17:12   #12
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Boat name: FF CUP
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Length: 7m +
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NCP, that would piss a person, for criss sakes give you a winch strap! I bought a trailer last year and had it built by Alex at ABTrailers.com outside of San Bernadino. At the time Pacific quoted me $12500 for a 3 axle aluminum to haul my 26' Radon. I ended up going with Alex who built my trailer for $8500. He builds a nice trailer. Things weren't perfect but he took care of the problems. What worked well for me dealing with Alex was he knew the specifics of the various vintage's of Radons and had good measurements to build from. I had to make some very minor adjustments to the bunks to make it just my way but he was pretty spot on. I had two problems, one was the winch post wasn't really the right set up for the bow of my boat and the Quality Control with the LED lights he used was crappy. To Alex's credit he worked with me to redesign the winch post, he fab'ed it up and sent it to me no charge asking only I send the other winch post back. The LED lights were made by Innovative Lighting Concepts- within a year several of the lights failed due to flooding, Alex got them to ship me replacements however lights continued to fail after the year warranty. As a matter of fact every light has now failed except one clearance light. Innovative Lighting does not return my calls or emails so I can't recommend them.

Good luck on picking up a new trailer, I'm really happy.

RIB content; I bought a surplus 733 from Uncle Sugar and hauled it on my Radon trailer.

Tim
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Old 20 February 2013, 20:07   #13
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Quote:
Originally Posted by Tmox View Post

My 26' Radon.

RIB content; I bought a surplus 733 from Uncle Sugar and hauled it on my Radon trailer.

Tim
You have my dream set-up for two boats. Even though I can overnight on the Willard, a nice v-berth would be awesome!

Also, someone suggested going to AZ because they don't have the CA sunshine tax:
Custom Aluminum Boat Trailers - Kokopelli Trailers
Custom Built Aluminum Trailers, Made In Arizona, TrailerWorx, LLC (http://www.trailerworx.com/gallery/C...ler_Ladder.jpg)
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Old 21 February 2013, 10:22   #14
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Originally Posted by Tmox View Post
and the Quality Control with the LED lights he used was crappy.
Not surprising. I've yet to find a reliable LED trailer light. The ones I have on now have been on about a year; I'd call them "getting close to acceptable".

I gave up on Innovative a while back; had the same flooding problem, plus, when they don't flood, they fail.

The current set are whatever brand West Marine sells; They do have a habit of dropping individual LED groups as they age, but these particular ones are surviving better. I usually keep a spare set to swap out failing fixtures (though I think I'm down to a single fixture.)

As an aside, I usually pack the wire ingress area with caulk, and go over every welded seam with silicone caulk to try and fillin any gaps. Don't know if it really helps (and I know it doesn't with the dropped LED groups.)


jky
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Old 02 March 2013, 22:34   #15
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Originally Posted by Bigtalljv View Post
thanks! I'll take a look. What specs did you give them? How much does your boat weight?

Jason
I just told him it was a Willard with an inboard diesel weighing 5000lb. In reality it should weigh 4300 but whatever. I told him I only wanted 300lb on the tongue and that I wanted the transom over the aluminum rail and not hanging in space on bunks. it made the trailer a bit longer but after adjusting bunks it fits great and the tongue weight is perfect. Anyway I got a Double axle 10,000gvw trailer delivered for a very attractive price - quite a bit less than what you can buy one for locally. Email me re shipping if serious.

Pacific may be ok but when I called them they wanted me to drag my boat all the way out there to chino or wherever before even telling me what they had that might work. Thanks but no thanks.
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Old 12 April 2013, 18:23   #16
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Not surprising. I've yet to find a reliable LED trailer light. The ones I have on now have been on about a year; I'd call them "getting close to acceptable".
And my brand new (13 1/2 month old) aluminum trailer from Pacific Trailers is now missing a brake light and turn signal on the left side.....

Do you want to say "I told you so?"

I looked for an oval at West Marine (online) but didn't see anything. Pacific has them for $16.95 + $5.99 shipping. I need to trailer to LA next weekend so I don't want to pull that far with out one.
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Old 13 April 2013, 02:54   #17
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There's no such thing as a reliable trailer light, LED's are just as bad as incandescent...I have 8 boats on trailers and it seems that I'm always replacing electrical components on the trailers.

The next boat trailer that I have built is going to have brackets for the lights instead of hard-mounting the lights and the wiring will be kept in a bundle and zip tied to the frame, that way, when the LED's go out, it will be a simple chore to snip the zip ties, snap off the lights and put on a new set...
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Old 14 April 2013, 23:29   #18
ncp
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Country: USA
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Not to derail Jason's trailer thread and turn it in into my LED issue thread but...

Attached is a picture Pacific Trailers factory wiring pulled out from behind my left tail light. (14 month old trailer!)

Looks like standard Ancor heat shrink butt connectors. But, when you stick two wires into one connector, you'd think a little extra adhesive heat shrink would have been in order here. Ummm, they have to know these connections will be getting wet constantly when putting in and retrieving the boat! Also, note burn on the white wire!


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