Sorry to thread hijack but here it goes. I'll see how quickly I can list the good and the bad:
-Aluminum trailer at ~$2,000 less that everyplace else that I called.
-They warranted two of my four gripes (and those two were the most expensive of list)
-Didn't fix the simple/cheap items
-The sales manager kept using the excuse: "well, I gave you a good deal on it, I can't do anything more"
1. Winch post wasn't mounted straight to the trailer frame. After some discussion on timing, they agreed to put a new post on of a newer design.
(picture was taking right when I got the trailer home before jockey wheel stopped working)
2. The winch post offset cause the winch strap to rub/fray. I was told "we can't warrant a strap". Even though the fraying was due to it pulling at an angle and rubbing the reel they said they couldn't warrant or replace a $12.99 part (Trailer Winch Strap w/Hook 2"W x 15' #WS20 0700
BAD - You'd think that they would make the customer happy for that price
3. They didn't weld or bolt on any loops/hook locations for transom tie down straps.
GOOD - They welded an two islets on back for tie down straps.
4. Jockey wheel rusted out (within a month) and the u-frame the holds the wheel bent so that the wheel doesn't actually turn. Again, they told me that they can't warrant something that they don't make (Fulton - FULTON 1500lb. cap. Swing Away Trailer Tongue Jack #XP15-0101
). When I launch, the wheel doesn't get wet/I rinse it when I get home, etc. As for the bending, they told me that with a trailer that heavy you can't just push the jockey wheel around. I countered with "A wheel set-up like that (i.e. offset from post) is meant to be pushed and it will turn to follow whatever direction it needs to go. I suggested that they use a stronger more durable if this jockey wheel isn't rated to be pushed around (I'll take a pic later in the week when I'm home)
BAD - Wouldn't replace or deal with Fulton for a new one
Now, as I write this all down, it sounds rather petty over <$100 in parts. But, at the time, after driving two hours to Chino to pick up the boat, the fact that they didn't want to make my 6 month old trailer perfect and it was only <$100 in parts, really pissed me off. Both the sales manager (Mike) and owner (Roger) flat out denied that they could do any more to help me. I also got fired up because this was going on at the same time: Buyer Beware Pacific Trailer: - BD Outdoors
Good trailers, but there are plenty of other options:
Welded Aluminum Boat Trailers - West Coast Trailers
ExtremeTrailers.com - Home Page
San Diego Fe Trailers - Custom Trailers - Galvanized Trailers - Fe Trailers
(Navy RIB http://www.fetrailers.com/gallery/fe...andiego028.jpg