Correct stephen-rib, I missed your notice that you were were away, I dont know where you placed it, but I do not go scouring web pages looking for holiday notices. But in your confirmation email would have been a good start.
We have now received your order and as detailed on our website will be dispatching your order shortly. Most orders are dispatched on the next working day, but please allow normal UK mail order terms. Some items will come direct from our suppliers so in some cases your order may arrive in several separate shipments.
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Order Number: 1100619
Date and Time: 08/06/2005 19:13
Order Total: 170.95
I dont begrudge you your two weeks holiday, its just a pity it cost you a sale.
Had I been aware of this I probably would have waited.
All the best, Nick.