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03 May 2012, 12:09
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#1
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Thank you Garmin.
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service 
Thank you Garmin. 
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Member of S.A.B.S. (Lancashire Division)
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03 May 2012, 14:58
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#2
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Member
Country: UK - Wales
Town: N Wales Chester
Boat name: Mr Smith
Make: Humber
Length: 6m +
Join Date: Feb 2009
Posts: 5,238
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Good news Kerns! I've had fairly good experience with them too to be fair.
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03 May 2012, 15:39
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#3
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Redbay supporter
Country: UK - England
Town: onn de moov
Boat name: bote
Make: kevvin
Length: 4m +
Engine: jett dryve
Join Date: Jan 2010
Posts: 455
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Quote:
Originally Posted by HUMBER P4VWL
I've had fairly good experience with them too to be fair.
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gud yewnits dem garfmins
worter prewf
idyot prewf
unfawtunately nott fatt bastud prewf 
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fuk mee crismus leeve wiv noe ankul tagg
Wher doo I beegin?😃
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03 May 2012, 15:54
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#4
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by wiLlfish
unfawtunately nott fatt bastud prewf |
Oi!! watch it mutt 
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Member of S.A.B.S. (Lancashire Division)
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03 May 2012, 16:06
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#5
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by HUMBER P4VWL
Good news Kerns!
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No  s on the end mate. Back to Garmin, with good customer service like that, I will always recommend and stick with Garmin from now on.
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Member of S.A.B.S. (Lancashire Division)
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03 May 2012, 16:08
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#6
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Member
Country: UK - England
Town: Manchester
Boat name: "mr Jingles"
Make: Ribcraft
Length: 5m +
Engine: 130 Etec
MMSI: 235074968
Join Date: Jun 2009
Posts: 1,401
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Quote:
Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
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03 May 2012, 16:33
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#7
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Member
Country: UK - England
Town: Chorley / Holyhead
Boat name: Northwind Challenger
Make: Tornado
Length: 6m +
Engine: Mariner 115 efi CT
MMSI: 235080598
Join Date: Jun 2011
Posts: 1,411
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better than trying to fix it yourself!
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"Life may often suck, but the alternative is unacceptable"
MMSI Sticker
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03 May 2012, 16:51
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#8
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Member
Country: UK - Wales
Town: CONWY/CORFU
Boat name: The Full Morty II
Make: Air Craft/Shakespere
Length: 8m +
Engine: Etec 300hp/Etec150hp
Join Date: Feb 2001
Posts: 603
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garmin
always had 100% after service from Garmin, even when well out of warrantee
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03 May 2012, 18:36
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#9
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Member
Country: UK - England
Town: Pudsey
Boat name: Aquaticus / HATOWIL
Make: Ribquest and Zodiac
Length: 6m +
Engine: Suzuki 140 and 90
Join Date: Dec 2011
Posts: 132
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Quote:
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Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
Nice one. I know you were a bit mad about it on Saturday.Mine all fixed too. Same unit but all that was wrong was a connection worked loose inside console.
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03 May 2012, 18:40
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#10
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by RMS
Nice one. I know you were a bit mad about it on Saturday.Mine all fixed too. Same unit but all that was wrong was a connection worked loose inside console.
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Thanks. Glad you managed to resolve the problem as well.
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Member of S.A.B.S. (Lancashire Division)
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04 May 2012, 21:47
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#11
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Member
Country: UK - Wales
Town: west mids /tywyn
Boat name: HAWK
Make: RIBCRAFT/ Suzuki 250
Length: 7m +
Engine: Tohatsu 3.8/15hpsuzi
MMSI: 235086594
Join Date: Apr 2008
Posts: 4,270
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Quote:
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Originally Posted by wiLlfish
gud yewnits dem garfmins
worter prewf
idyot prewf
unfawtunately nott fatt bastud prewf |
Lol you a star mr fish
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When you get to the end of your rope..tie a knot and hang on..!!
Aberdovey Ribs
B.I.O.C.Member
B.S. LEADER |
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05 May 2012, 07:13
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#12
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Member
Country: UK - England
Town: Sussex
Boat name: Aintree
Make: Redbay Stormforce
Length: 7m +
Engine: Twin 150's
Join Date: Jun 2009
Posts: 257
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Garmin have always been great like that. Wouldn't buy anything else now
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09 May 2012, 10:45
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#13
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
Just a quick update!! my 551s arrived this morning fixed and all nice and shiny. Thanks again to Garmin for a superb after sales service.
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Member of S.A.B.S. (Lancashire Division)
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09 May 2012, 11:26
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#14
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Member
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 6,203
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Quote:
Originally Posted by kerny
Just a quick update!! my 551s arrived this morning fixed and all nice and shiny. Thanks again to Garmin for a superb after sales service. |
Good result mate Better service that I got 3 years back from Lowrance they just would not take it back for a 'look see' but wanted to sell me a refurb job
So took it local guy had it back in days OK
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jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
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All times are GMT. The time now is 04:49.
Imogen
"mr Jingle's"
Northwind Challenger
Breawatch
