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Old 02 January 2005, 14:37   #61
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Silva DSC

Rupert

You may be interested to read this

http://www.ybw.com/forums/showflat.p.../page/0#641327

It was posted today on another forum

DOUG
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Old 19 January 2005, 12:03   #62
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I eventually got a refund through the insurance from the radios going "missing" on their way back to Silva.
I wouldn't recommend any of the Silva radios, Icom was actually cheaper and still going strong so far.
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Old 08 March 2005, 08:13   #63
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squelch

Just to revive this thread, anyone else other the Barry suffered with Squelch problems with their S10/S15's. Mines just stopped working!


Andy
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Old 08 March 2005, 09:08   #64
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Quote:
Originally Posted by Hightower
Just to revive this thread, anyone else other the Barry suffered with Squelch problems with their S10/S15's. Mines just stopped working!
Andy
No the screen on my one went but they have replaced it and issued a new two year warranty I think the real issue with these radios is not that they have one unreliable component it is that they have several things wrong with them, which is unusual these days, electronics seem so much better than ten or fifteen years ago. It doesn’t give me a lot of confidence, Jon how much for a icom hand held Des
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Old 08 March 2005, 09:48   #65
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Des

Icom IC-M1EuroV SRP £170.17 + Vat.
Icom IC-M31 SRP £122.61 + Vat.
Icom IC-M78 SRP £265.00 + Vat.

The radio I carry is the M1EuroV, great little bit of kit.
Is at a good price to at the mo.
It was £265 before Christmas.

Most dealers tend to offer the ex vat price as the inc vat price.

Regards

Jon
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Old 08 March 2005, 09:58   #66
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Thanks Jon, now to persuade the wife,’ …don’t think of it as spending £170, look at it as investing in our future ‘ that might do it wish me luck Des
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Old 01 August 2005, 06:21   #67
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Had a stupid accident last week I managed to catch my foot between the steering wheel and my Silva radio while getting off the console I didn’t hit it especially hard and didn’t even bruise my bare foot but I managed to crack the radio housing below the flange that holds the front cover on
When I took the radio out I was pleased to see that the crack had not damaged the front face at all and by removing 4 screws in the back of the front face and 4 screws in the back of the radio the damaged cover could be replaced, in fact it was the sort of job anyone could do with one Philips screwdriver
So anyway, reassured that the damage was not too bad and feeling stupid for being so clumsy I sent the radio back to Silva for repair.
On Friday I got a call from Silva to inform me that they would repair the radio but it would cost £229 The broken part even by vhf radio inflated prices can only cost £20 so they wanted £209 for labour cost
I could not believe this so I spoke to the service manager and it turned out that Silva has a repair by replacement policy so what ever the damage they will charge you the cost of a slightly discounted new one Ok the damage was my fault but I was prepared to pay a reasonable price to get it repaired but this is really taking the piss and goes to back up what others have said about Silva.
I have had no problems with the function of the radio and last year when the screen went dead I got good service from Silva but now they have lost me as a customer

Icom here I come
Des
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Old 01 August 2005, 06:31   #68
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Send them the url of this thread.

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Old 01 August 2005, 07:02   #69
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You could always ask for a right off radio for "training needs"
They may let you have one FOC, I am guessing they may have a few!

When the send it swap the cover over!

QED

And you never heard that from me


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Old 01 August 2005, 09:42   #70
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Quote:
Originally Posted by Jon Brooks
You could always ask for a right off radio for "training needs"
All there ‘right-offs’ go in a box and are sent back to China, I get the impression that they have no ability to service or check much in the UK and if you send a faulty radio back they simple take your word for it trouble is with my radio it was a bit obvious that I had done the damage I should have said that it blew up
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Send them the url of this thread.
Good plan i will
Des
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