Reply
 
Thread Tools Search this Thread
 
Old 08 February 2016, 14:39   #1
Member
 
Country: UK - England
Length: 3m +
Join Date: Sep 2008
Posts: 2,251
PLB registration - slow or useless

[Rant]I bought a PLB in June 2015. I registered it by sending the paperwork before the end of June.

I went away with it in July.

They have today sent me the registration paperwork (incorrectly registering my phone no in the process but indicating they know its wrong (too many digits)). I know there is a lag in sending out forms etc but the database gets updated sooner (that in its self seems odd!) - but it shows as registered in September. Seriously? I filled the information in on a online form.
[/rant]
__________________

__________________
ShinyShoe is offline   Reply With Quote
Old 08 February 2016, 15:09   #2
RIBnet supporter
 
jambo's Avatar
 
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 5,787
RIBase
Yep mine took months as well and I had to amend the details.. For such a lifeline service they need to appraise their systems the database has to reflect the correct current users who are depending on them for coordination.
__________________
jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
jambo is online now   Reply With Quote
Old 08 February 2016, 15:39   #3
Member
 
Country: UK - England
Length: 3m +
Join Date: Sep 2008
Posts: 2,251
Quote:
Originally Posted by jambo View Post
Yep mine took months as well and I had to amend the details.. For such a lifeline service they need to appraise their systems the database has to reflect the correct current users who are depending on them for coordination.
Yip so wrong number, plus I was forced to name a boat so I did, and ticked the options for use on land plus I expect I would have ticked an option for "variety of vessels" which they state in the letter today I should tell them if that is the case. There is nothing on the form that indicates they've registered that - so it appears possible they will be searching for me in a specific boat that I may not be in.
Presume it will take another 7 months for the update to be populated.

Would be much simpler if the online form was interfaced to their database! Could generate me a PDF registration document and save them the printing and postage. They've sent me a sticker to put on the PLB to say its registered - I suspect its not waterproof...
__________________
ShinyShoe is offline   Reply With Quote
Old 08 February 2016, 15:52   #4
RIBnet admin team
 
willk's Avatar
 
Country: Ireland
Make: Redbay Boats
Length: 9m +
Engine: 370hp
Join Date: Feb 2008
Posts: 12,925
RIBase
Quote:
Originally Posted by ShinyShoe View Post
They've sent me a sticker to put on the PLB to say its registered - I suspect its not waterproof...
Are you likely to forget who you are if you get wet?

Quit bitching (nothing further inferred ) - you have an excellent system that works. Who cares if your Facebook status fails to update if you are listed as Missing? The important thing is that when the button is pressed, they know you are in the poo. Be assured that so long as your co-ords are offshore or upland - they'll be coming for you. Irrespective of where Mrs Shiny thinks you should be....

******

As an aside, I've had a couple of "chats" with the folks in Falmouth and they've been absolutely exemplary - complete Pros.
__________________
"Who knows what evil lurks in the hearts of men?"
.
willk is online now   Reply With Quote
Old 08 February 2016, 16:14   #5
RIBnet supporter
 
jambo's Avatar
 
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 5,787
RIBase
Quote:
Originally Posted by willk View Post
Are you likely to forget who you are if you get wet?

Quit bitching (nothing further inferred ) - you have an excellent system that works. Who cares if your Facebook status fails to update if you are listed as Missing? The important thing is that when the button is pressed, they know you are in the poo. Be assured that so long as your co-ords are offshore or upland - they'll be coming for you. Irrespective of where Mrs Shiny thinks you should be....

******

As an aside, I've had a couple of "chats" with the folks in Falmouth and they've been absolutely exemplary - complete Pros.
Yes take your points. but there is something wrong with their system and one would expect in this day and age that such a database was correct and the supporting information and forms should allow flexibility so that all the correct info regarding the person to which it is registered to is indeed factual and certified. Yes I also agree that when I to had a chat with the folks at HQ they were indeed very helpful and professional, just wish their forms and database was the same it would instil a little more confidence in the back up system.
__________________
jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
jambo is online now   Reply With Quote
Old 08 February 2016, 16:50   #6
Member
 
Country: UK - England
Length: 3m +
Join Date: Sep 2008
Posts: 2,251
So I wasn't (intending) to be moaning about the MCA. I'm sure they are doing a good job but a number of things concern me:

- My information was (slightly) wrong. Its taken 7 months for me to be aware of that. So if I pressed the Red Button yesterday they couldn't have phoned me but could have phoned my shore contact.
- If neither of my shore contacts answered they appear to be looking for a sailing vessel but I could be on a RIB. Perhaps in my territories not that big an issue but for the Solent boys could take a bit of working out which boat has an issue although you'd expect they just pick up their mobile or wave!
- What happens if in July after I sent in the registration (electronically), but before its on the database, I press the Red Button? I assume they will send an asset to investigate. But again they don't know who or what to look for.

And then daftest things are:
- I provided the data electronically but they appear to have manually re-entered it (feels inefficient) - not the staff on the ground's fault
- It took 2 months to enter it - fair enough they are busy - but why then a further 5 months to send the document out. Why couldn't that be sent to the email on the form instantly it was registered? The only reason I can see is the sticky label which I'm not sure I see the value in.

The sticky label - I wasn't criticising that it wasn't waterproof - just its the only bit I can see that would be impossible to send electronically. But I'm not sure I understand the purpose of it. It says:

Code:
UK 406MHz Beacon Registry
24Hr Tel: +44 (0)1326 317575
BOAT NAME
Hex ID:  ###
GPS: ### SN: ###
Proof of Registration: 05/09/2015
I'm told to attach one to the device and one in my book of boat paperwork. But I'm not 100% sure what it achieves. If I give the device to someone else, they should give the HEX no on the device to the MCA. The only thing I can see is the phone number so you could call with a query etc.
__________________
ShinyShoe is offline   Reply With Quote
Old 08 February 2016, 16:55   #7
Member
 
Country: UK - England
Length: 3m +
Join Date: Sep 2008
Posts: 2,251
Quote:
Originally Posted by willk View Post
Are you likely to forget who you are if you get wet?
No - I'll just be even shinier! Concern was just that if the label is really important that after I've had it on the boat 10 minutes it will be illegible!

Quote:
Who cares if your Facebook status fails to update if you are listed as Missing?
ooo... there is an idea! No seriously they make a big thing about registering devices to help your rescue. Devices come with 5 or 6 year battery and are increasingly thought of as disposable at that point. if the first 7 months of that life they are not properly registered thats a bit of an issue.
__________________
ShinyShoe is offline   Reply With Quote
Old 08 February 2016, 17:14   #8
RIBnet admin team
 
Poly's Avatar
 
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: 2 stroke YAM 20 HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 10,114
Shiny, instead of winging on here to people who can do nothing about it why not email the CEO of the MCGA or ask your mp to fix it.
__________________
Poly is offline   Reply With Quote
Old 09 February 2016, 03:05   #9
Member
 
Country: UK - England
Town: Retford
Boat name: Spy-sea-one
Make: Mercury
Length: 3m +
Engine: Suzuki Outboard/25/4
MMSI: 235074042
Join Date: Oct 2011
Posts: 3,573
very slow for mine too but they did warn they were expeariencing heavy demand took about 4 months no problems registaring tho.
did mine through the CG66 scheme.
cheers
__________________
jeffstevens763@g is offline   Reply With Quote
Old 09 February 2016, 09:25   #10
RIBnet supporter
 
Pikey Dave's Avatar
 
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 7,590
RIBase
Quote:
Originally Posted by ShinyShoe View Post
.....So if I pressed the Red Button yesterday they couldn't have phoned me......

But if you'd had a viable phone & the means to use it, would you have had need to fire off the PLB in the first place? Stop getting your knickers in a twist, if you trigger the PLB, the cavalry will be in its way, registered or not.
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4: See rule#5
Pikey Dave is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off





Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 18:12.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.