Originally Posted by willk
Now, one way to speed the registration process up would be to introduce a Fee, hire some staff and a few IT consultants. Hands up for a Small Fee?
You'll have made Poly choke on his tea!
Well I think there are two options:
- Hire more staff and continue the current process which seems rather odd of submitting a form and then someone re-typing it into another system and then printing two seemingly pointless stickers and posting out a certificate.
- Integrate the online form so that what I enter goes live into the database. Forget the pointless non-waterproof sticker. Generate a PDF proof of registration for me to print / save to my phone etc.
The first would keep the IT consultants at bay, the second once built should keep the running costs down. That appears to be how radio licencing works but perhaps there is an office full of Civil Servants running it all!
I assume that the reason there is no fee is to encourage registration and updates. Or to get a Hex No is there really a small back-end fee? The trouble with fees is not the 'small fee' its the £20 handling charge someone creates to go with the fee.
The sales pitch for registering is very much that by registering they will know who or what they are searching for.