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Old 14 March 2009, 03:02   #1
Country: UK - England
Town: Gloucestershire
Boat name: Osprey
Make: Osprey Vipermax
Length: 5m +
Engine: E-tec 300 G2
Join Date: Dec 2006
Posts: 4,008
Navico / Lowrance excellent support

My LCX27C went a bit funny so I sent it to Navico. Despite me buying it from the US they replaced it under warranty.

Unfortunately they had run out of the 7" LCX27C's and only had the larger 8" 37c in stock

A tight and very fiddly job to fit on the Osprey Console but well worth the effort. Amazing how much difference an inch makes

(Cue JSP...)

Chris Stevens

Born fiddler
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Old 14 March 2009, 04:42   #2
Country: UK - England
Town: Bursledon
Boat name: Mustard
Make: Ribeye 785
Length: 7m +
Engine: Yamaha 200/Merc 6
MMSI: 235068693
Join Date: Oct 2006
Posts: 618
I had a problem with the Lowrance network. I had bought everything in the US. It was out of warranty by some six months.

They replaced all the network components including the GPS antenna and checked back to see if everything was OK.

I think this is down to the Navico guys in UK who do a superb job.

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Old 18 March 2009, 08:18   #3
Simon B's Avatar
Country: UK - England
Town: Leicester
Boat name: Vixen
Make: Ribcraft
Length: 6m +
Engine: Suzuki OB 175
MMSI: 235071839
Join Date: Jun 2004
Posts: 1,621
I too have had excellent service from Navico and was given the extended 2 year warranty on the new part they replaced (LGC2000 GPS Module)

|Good outfit!
New boat is here, very happy!
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