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Old 13 May 2013, 16:40   #1
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Icom troubles

My radio decided to give up on the easdale weekend so it could do with a service, I noticed the TX light isn't coming on and I've no other radio to test to see that it is actually transmitting.

Where would be the best place to send it?
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Old 13 May 2013, 16:42   #2
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Mine went belly up and I sent it to....

Icom UK Ltd
Blacksole House
The Boulevard
Altira Park
Herne Bay
Kent
CT6 6GZ

01227 741741


Turned out to be a dodgy RX crystal, they turned it round in a day, very helpful too.
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Old 13 May 2013, 17:08   #3
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Mine went belly up and I sent it to....

Icom UK Ltd
Blacksole House
The Boulevard
Altira Park
Herne Bay
Kent
CT6 6GZ

01227 741741


Turned out to be a dodgy RX crystal, they turned it round in a day, very helpful too.
+ 1 - Very good customer service
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Old 13 May 2013, 17:11   #4
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Many thanks gents.
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Old 13 May 2013, 17:58   #5
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A1an - have you done any testing? Different antenna etc?
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Old 13 May 2013, 18:01   #6
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A1an - have you done any testing? Different antenna etc?
Nope. I just have the radio and no spares to swap/try

Tbh I bought it S/H off here so I don't know the history ect of the unit, as its a safety item I thought I might punt it away for a service and let someone in the know check it over.
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Old 13 June 2013, 08:04   #7
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Received a letter from Icom today, it seems my M31 has and i quote "corrosion damage and is beyond economic and reliable repair".

I never even got a full day out of it!

Il buy new next time.

Lesson learnt
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Old 13 June 2013, 08:13   #8
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Received a letter from Icom today, it seems my M31 has and i quote "corrosion damage and is beyond economic and reliable repair".

I never even got a full day out of it!

Il buy new next time.

Lesson learnt
Ask if they do a service exchange. Raymarine have a maximum repair charge regardless of the condition of what you send them. If its stuffed, you get a re-manufactured unit for about half the cost of new.
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Old 13 June 2013, 08:16   #9
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Received a letter from Icom today, it seems my M31 has and i quote "corrosion damage and is beyond economic and reliable repair".
Aren't they meant to be waterproof?
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Old 13 June 2013, 10:51   #10
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Ask if they do a service exchange. Raymarine have a maximum repair charge regardless of the condition of what you send them. If its stuffed, you get a re-manufactured unit for about half the cost of new.
I did ask them, they said they didnt do s/h or remanufactured, if I wanted to replace the duff unit I would need to buy a new unit via one of their agents.
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