........the unit arrived at ICOM yesterday morning and just 5 minutes ago a very nice chap called Jeff called to advise me he had found the fault, something to to with a degraded solder joint on a resistor. He had effected a repair and the unit would be despatched and with me by tomorrow morning in time for a weekend of safe boating.
FANTASTIC WELL DONE ICOM
However................there had to be one.........
I was advised I was out of warranty - fair enough - however, a degraded solder ! I know little about such matters but do now feel a little uncomfortable that the whole unit may be degrading and consequently feel the need to replace it.
For sure, I'll now be seeking a manufacturer offering something better that 12 months. Would I but another ICOM ? £64.62 probubaly goes against them at this moment in time.
About 6 years ago I ordered a pair of walking boots from America, very spercific ones that I had always fancied ever since watching American War movies.
Anyway, some years and many miles later some of the stitching started to come away, mre than likely due to their exposure to salt water. So, I sent them back simply asking for a repair.
About 3 weeks later a brand new pair arrived with the following leaflet attached. I ask myself, would I buy another pair from this comapny, would I recommend all interested to listen to buy from this company, do I think I got value for money, did I feel like a valued customer, would I ever buy another boot from elsewhere ?