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Old 14 August 2008, 13:11   #21
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Can't say much about the marine stuff except that my base set on my rib works fine but after many years of Icom VHF amateur band sets I won't buy anything else now, except maybe Yaesu, I've got one that must be at least 15 years old and still works fine.
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Old 16 August 2008, 02:06   #22
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I just got a repair estimate from Icom of £45. I don't think i'll be buying any ICOM products ever again
Doesn't sound unreasonable to me, for an out of warranty repair to a second hand radio.

I have a sneaky feeling that you may have scored an own goal though - if you had just asked nicely, instead of immediately shouting the odds over the internet, you might have got a different response. I guess we'll never know.

For the record, I have no problem with anyone outing poor service on RIBnet but I don't particularly appreciate it being used as a pre-emptive threat.

John
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Old 16 August 2008, 04:22   #23
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I find it staggering that anyone should buy an electronic product from Ebay, find it to be faulty and then expect the manufacturer to repair it FOC. Who knows what mis-treatment the thing may have received whilst in previous ownership.

Bt then, most of Alt's posts consist of whinging and whining and trying to do things on the cheap.
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Old 16 August 2008, 07:15   #24
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I didn't demand anything, just a polite letter asking if they could 'investigate' why my VHF took in water…
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… I had nothing to lose by posting the item to them as it's dead anyhow.
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If they don't reply ot reply with a 'too bad' then i'm not going to cry over it, ….
Sounds like you already had a tear in your eye.

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I just got a repair estimate from Icom of £45. …
£45 doesn’t sound unreasonable, but a new radio isn’t expensive either.

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…. I don't think i'll be buying any ICOM products ever again ..
Stop crying

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..they want to charge me for a manufacturing defect …
Have they identified the defect and what caused it?

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What is the fault? It could be the past owner opened the casing or dropped it or similar or even that it was exposed to some chemical that may have damaged the seals.
Yep - I expect Alt bought it at a bargain price and sometimes these can backfire. Sh!t happens.
As to asking for it to be repaired FOC If ICOM were to agree to this, where would it stop? They'd have no repeat business, 'cos all their old broken units would be sent back for FOC repairs.
Had it been a generic fault, I'm sure there would be loads of threads on here and other boating forums highlighting this.
Pay the £45, or do what you should have done in the first place - buy a new radio with warranty, eg the HX270 which Malthouse has recommended.
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Old 16 August 2008, 07:29   #25
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If it was described by the seller as being in GWO, whine at him. Tell him that he's very naughty and that you WILL NOT be buying any more clapped out handheld VHF sets from him ever again!
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Old 16 August 2008, 11:24   #26
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i'll never buy an Icom product in the future,

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http://www.marinemegastore.com

Pretty peeved off, won't be ordering from them again

You'll soon run out of people to buy from

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OK so picture the scenario, you have a budget of £40-45k, and you want a diesel RIB that's capable of cruising around the west Irish coast (7.5m+), with a long range


Suggestions people!!
I can think of a couple, so go on what did you buy?
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Old 17 August 2008, 16:24   #27
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Icom M-71

Bought this as a back up and can't fault it. Really nicely put together.
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Old 13 January 2009, 08:22   #28
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Got a letter from ICOM

"We still have your VHF, xx amount to fix water-damaged 'waterproof' VHF. Read with interest your comments on RIBnet. Bill still outstanding, if payment not gotten within 7 days, VHF will be scrapped"

Well read this ICOM - You can shove your piece o' sh1t VHF up your hole. I won't be buying an ICOM ever again, and rather than pay xx quid (+ postage) for repair of an item i'll just go with a different manufacturer, pay my 100odd quid, get a PROPER WATERPROOF unit and get a warranty with it. While it may seem childish, I will be giving my feedback of Icom customer service (and what I reckon of their waterproof VHF's) to as many people as possible that I come accross - I'll probably get called an idiot from people here for this, but so be it.

OK a bit of a rant I know, according to ICOM the warranty was out of date from DATE OF MANUFACTURE, but does this mean that ICOM units only stay waterproof for for their warranty period and then seals etc. start going bust?

Oh, and watch out for a re-furbished Icom 'Waterproof' handheld - will be for sale direct from Icom any day now I bet - scumbags
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Old 13 January 2009, 08:38   #29
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I take it you aren't happy with ICOM then ?

I feel maybe it was a little ambitious to expect them to fix it for free when you purchased it second hand .

I have however also now 'defected' from ICOM to Std Horizon - not for any service or build problems , but I think ICOM are starting to trade a little on the name & charging for the pleasure. I've ordered the std Horizons 750 & 250 for £190 combined . That will buy me about one and half ICOMs !

They should both have 3 year warranty for water incursion !
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Old 13 January 2009, 08:43   #30
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I take it you aren't happy with ICOM then ?

I feel maybe it was a little ambitious to expect them to fix it for free when you purchased it second hand .

I have however also now 'defected' from ICOM to Std Horizon - not for any service or build problems , but I think ICOM are starting to trade a little on the name & charging for the pleasure. I've ordered the std Horizons 750 & 250 for £190 combined . That will buy me about one and half ICOMs !

They should both have 3 year warranty for water incursion !
Yup I reckon i'm going to go down the Std Horizon route (thanks to feedback from here on their products)

My gripe with the ICOM product was that it is ADVERTISED as waterproof yet failed and could have left me stuck should I have needed to use it for communication. The bigger sickener was that the damn thing didn't even get immersed, only 'splashed' with salt water when I was driving a Thundercat.

ICOM said a seal had failed, yet when I removed the battery (where they claim it had failed) the seal LOOKED fine, which leads me to suspect the gasket/seal wasn't thick enough in the first place.

Anyhow, i'm simply moving manufacturers and won't be buying ICOM products in the future - They probably read this thread and laugh at me as i'm only 1 person but as someone who runs a small business (aswell as trying to manage full time education) I know how important my customers are to me and know how damaging feedback could potentially be - I guess ICOM are too big for this and don't care about the little people
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