Originally Posted by Rooster21
Thats poor service in my book, second user or not.
If its stipulates waterproof and it leaks then is faulty or miss represented.
Just added ICOM to my sh1t list. Will not buy another.
I'm going to ring them tomorrow and ask to speak to a manager, in fairness the Service guy is only doing as he's told.
I'm going to tell them that if they insist on charging me that they can keep the dud product, but it will cost them a lot more in the logn run because i'll never buy an Icom product in the future, and with almost 450views of this thread, and over 600 views on another forum, I think the long run effect will cost them more.
I'm not saying that everyone in the world will stop byuing Icom products, but at least some people will be aware of the customer service... or lack of in this case