Originally Posted by Rogue Wave
I do not appreciate that remark. I make a lot of valid points as well as offering a lot of help on this forum.
Why is it that you cannot reply to a criticism of your products without launching into a personal attack.
You suffering from sense of humour failure?
If you had valid criticism based on a product failing because it was crap I would have 110% sympathy for you.
I would and did bend over backwards to help you, as I do for everyone.
Your original gripe was with the charges for the repair of your kit.
Not actually the failure of the kit its self.
Or have you changed you position on this?
Yes your kit failed but after a good length of time.
You stated that one radio failed "out of box" but you left it.
You in fact left it until it was well out of warranty.
Surely if it was an "out of box failure" anyone sensible would return asap to get it sorted?
If it had have been an "out of box failure" Icom would have sorted it post haste.
I tried to put the full story as the "troubles" you had.
What we did, what you did, and what state the kit was in.
Your attacks on Icom are personal to me.
I am Mr Icom and as such take it personally.
If I attacked your standard of work, your boats, your work place you would take it personally to.
As I said, if our kit had failed unduly I would have moved heaven and earth to rectify it to your satifaction.
The fact of the matter is that, according to 2 engineers, it failed due to fair wear and tear and some degree of neglect, well out of warranty.
You were charged at our standard rates.
Which I did infact get reduced as a favour to you.
I am happy to move on from this Stuart but you seem unable to let it go.
I understand you are upset and feel hard done by but the fact of the matter is you are responsible for this going the way it did, not Icom or me.
You do and have made some very worth while contributions to this forum IMHO and I am sure of many on here feel the same.
I am sorry for my previous post.
It obvioulsy did not come across in the light hearted way it was meant to.
Anywy you still owe me a beer