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Old 01 September 2004, 08:48   #1
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Garmin unfit for purpose?

Last September I bought a Garmin GPS 176c and a Navman fish finder which have both been positioned in a somewhat exposed position on my steering consul, but both removed when not out on the water. Now the screen on the Garmin has crazed over and is almost unreadable but the Navman screen is in perfect condition.

It looks like there may be a coating on the Garmin screen that has started to degrade.

Has anyone experienced this? Should I try to polish off the rest of the coating or complain to Garmin?
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Old 01 September 2004, 09:29   #2
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Has the plastic screen cover been taken off?
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Old 01 September 2004, 09:34   #3
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yes, i removed the plastic film.
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Old 01 September 2004, 09:36   #4
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Quote:
Originally Posted by Ribnot
Should I try to polish off the rest of the coating or complain to Garmin?
Call Garmin. They will probably replace the unit.

John
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Old 01 September 2004, 09:38   #5
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I had the same GPS on my first rib and no such problem. Would recommend you contacted Garmin with this problem and if valid would not be suprised if they replaced the GPS and since the 176C is no longer in production with any luck you may even get the upgraded model . It is worth a try
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Old 01 September 2004, 09:49   #6
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Just called them and they said that, as it under a year old, they will repair or replce the unit if i send it back to them in the States. They also said that there is an anti reflective coating on the screen which can be damaged by cleaning agents and there have been no modifications to the design. As i have not used any cleaning agents on the screen this must mean that if they replace the screen it will only last me another year. Not good!
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Old 01 September 2004, 10:05   #7
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Quote:
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yes, i removed the plastic film.
I was actually kidding

Why does it need to go to the States? there is a main agent in the UK that does warranty repairs somewhere in England. Mine was replaced by them after my dog broke it
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Old 01 September 2004, 10:12   #8
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You had me going, but i manage to hold back a blast of sarcasm with my response.
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Old 01 September 2004, 10:20   #9
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Found Garmin Europe in Southampton. Thanks.

Garmin (Europe) Ltd. Unit 5, The Quadrangle
Abbey Park Industrial Estate
Romsey, Hampshire
SO51 9DL, UK
Phone: 44 1794-519944
Fax: 44 1794-519222
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Old 01 September 2004, 11:29   #10
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this must mean that if they replace the screen it will only last me another year. Not good!
I can't see why. Mine has been going strong for over 2 years of constant use in an open boat with no problems at all.
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