Garmin AIS600 Error Message - Page 2

martini · 19 March 2011, 16:40

Quote:

Originally Posted by Erin

I'll be up soon to read the instruction book for you again

I wouldn't call in an instruction book, maybe an installation book but certainly not a user manual!

Channel Ribs · 19 March 2011, 17:04

Quote:

Originally Posted by martini

I wouldn't call in an instruction book, maybe an installation book but certainly not a user manual!

I just searched the manual for the 5012 and there is no mention of SRM

Even worse I cant remember where I got the idea that you can send a Pan Pan from the plotter.

martini · 19 March 2011, 18:14

Quote:

Originally Posted by Channel Ribs

I just searched the manual for the 5012 and there is no mention of SRM

I looked earlier as well, nothing. Even downloaded the lastest manual which is twice the size of mine an nothing.

Quote:

Originally Posted by Channel Ribs

Even worse I cant remember where I got the idea that you can send a Pan Pan from the plotter.

The install manual for the 600 says:

Quote:

If you connected the 600 to a garmin chartplotter using n2k or 0183, you can enter silent mode or send an srm from the chartplotter software. See the owners manual provided with your chartplotter for more information.

gotchiguy · 19 March 2011, 20:36

Quote:

Originally Posted by Channel Ribs

I see you have already uploaded photos to the Marine Traffic database.

Photo number three certainly originates from the hands of Mr. D. Pollock I think you will find!

Channel Ribs · 20 March 2011, 06:55

Quote:

Originally Posted by martini

I looked earlier as well, nothing. Even downloaded the lastest manual which is twice the size of mine an nothing.

I have a sneaky feeling the boffins on planet Garmin thought they would be able to implement it but then found they could not.

Erin · 20 March 2011, 21:07

I have a sneaky feeling you're right. The online instruction book for the AIS600 is not the same as the one Matt has. It makes no mention now of silent mode or SRM being controlled by the plotter. The Garmin NMEA2000 technical handbook does show some pgn's for SRM (pgn 129802) and command controls (pgn 126208), so it looks like it would be feasible via N2k, but they're obviously struggling with the software or certification.

On the plus side, it means we've not missed something in all the plotter menus. On the downside - there's more wiring for him to do

.

martini · 20 March 2011, 21:09

Got to be worth a bit of compo from Garmin too I reckon, false advertising and all that...

martini · 21 March 2011, 18:36

Reply from Garmin:

Quote:

When the unit was first released over a year ago the early user manuals did mention that it was possible to enable an SRM or silent running modes when the AIS 600 was connected to a NMEA 2000 chart plotter. This was mentioned in early installation manuals how ever Garmin decided to not include this as a feature on the plotter and therefore the installation instructions were re-written. Unfortunately Garmin doesn’t have control over the stock most retailers and distributors have, so some may still have units in stock which have the early installation instructions.

Erin · 21 March 2011, 18:59

Don't tell me someone's sold you old stock

martini · 21 March 2011, 21:58

Quote:

Originally Posted by Erin

Don't tell me someone's sold you old stock

Well it was a fair bit less than a year ago when I bought it

I think that's probably down to SMG but I don't care who gives me my new radar

willk · 21 March 2011, 22:09

Quote:

Originally Posted by martini

but I don't care who gives me my new radar

Channel Ribs · 22 March 2011, 06:35

I can see that Garmin are trying to pass this one off onto their distributors and retailers, but we hold our stocks of electronics for days or weeks and not months.

If Garmin did not ask their distributors (like SMG) to replace the instructions in their existing stocks then I don't see that failure to make good on promised functionality can be anyone but Garmin's responsibility.

The other problem is that someone thinking of making a purchase might download a manual to see what they are getting for their money, at the time of preparing to make said purchase the information published by any manufacturer is going to be "of the day". If they then decide to pull features from the product they will have to answer to anyone who made a decision based on that.

Of course the product in this case still has the function available, it just wont work as elegantly as promised. I have in mind a car that is advertised as having an automatic breakdown recovery service, which later turns out to come with a mobile phone included.