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Old 14 October 2003, 09:52   #11
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I used Garmin GPS-es and all of them had been really good quality. Maybe becose I'm taking the simplest and cheapest options everytime?
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Old 14 October 2003, 15:07   #12
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Garmin

I'm still waiting and that is over 3 weeks now. I have been promised that it will be back this week though.

As regards Quality.

Did any one see the big stack of Garmin 128s that were refurbished and offered for sale at the Southampton Boat Show ???

What does that tell you!!!!
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Old 14 October 2003, 16:23   #13
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I've head-butted a Garmin 126 and it survived.

Of course, the damage to me was irriversible

Biggles - are you dealing with Garmin directly or thru' the retailer?
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Old 14 October 2003, 16:32   #14
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Navman

I have just started a thread on Navman stuff
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Old 15 October 2003, 14:59   #15
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Richard B

I am dealing with my Retailer. Big mistake I now know but it should be the correct way to do it.

Next time I will go to Garmin.

In fact there shouldn't be a next time should there !!!

Would I be better off keeping the Garmin unit in a plastic sandwich bag. The way this saga is going it might be the best way to keep this piece of gear going.

Maybe it will be here tomorrow. Maybe.
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Old 15 October 2003, 15:11   #16
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Thought so. The people at Garmin are really great. Read the riot act to the retailer and ask for an immediate replacement from stock (you only have right to this if your original unit wasn't repaired). Otherwise ask for an identical loan unit. If they say thay haven't got one, ask what sort of cowboy out fit they are to not carry stock (OK - perhaps a more tactful choice of words would be appropriate) If nothing happens, get trading standards on to them. And mention that you'll name them on the internet (maybe don't exactly name this forum as John K doesn't like getting involved [v.sensible!!] in mud slinging - anyone remember Flanker's dispute with a RIB manufacturer?!?) But remember that you're the customer and that you deserve better service than you're getting 'cos you worked hard for that disposible income.

I'll get down off my soapbox now. I hate bad service - can you tell?
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Old 16 October 2003, 08:41   #17
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Quote:
Originally posted by Richard B
(maybe don't exactly name this forum as John K doesn't like getting involved [v.sensible!!] in mud slinging - anyone remember Flanker's dispute with a RIB manufacturer?!?)
Actually, in the same way that I encourage people to tell us about good service they have received, I have no problem with the odd bit of naming and shaming on RIBnet too!

A few general points though:

1 - This should be a last resort. It's only fair to give the offending party the chance to remedy things first.

2 - Make sure that anything you post is 100% accurate and you can back it up.

3 - Personal vendettas and conspiracy theories are discouraged!

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Old 16 October 2003, 10:50   #18
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Personal vendettas

Have a small vendetta with Andy R after our recent jaunt down to Swanage this year after my wife finding his ribnet burgee wedged under my cars dashboard, as she pulled it out saying "whats this then" i instantly confessed to two extra marital affairs before i realised she had said burgee and not bra !!! doh lol lol

So Andy if you want your burgee back you know where it is.

meant to say hello to Richard B and his gang as they were the only one's of you lot that stopped to say hello as you all whizzed pass me dispite us flying Andys burgee !!

Richard
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Old 16 October 2003, 11:09   #19
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Hiya,

We thought you were part of the cruise at first, and then I thought you were part of a dive group keeping us away from some orange markers between you and a boat further offshore!

We couldn't see the burgee until we were rafted alongside you.

It was an unexpected bonus to put some more RIBnet faces to names.

Hope you had a good weekend - let us know next time you're down this way.
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Old 17 October 2003, 03:51   #20
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4th October off Lymington

Hi Richard B

Was good to see you guys and suppose as we were travelling so slowly and we'd not joined you guys before you met us we must have looked a bit strange, that orange float is actually a 4 metre Rimini with a 30hp on the back and sad to admit it was part of our group out that day and due to this we slowed down to stay with it, in actual fact due to its lack of weight it performed quite well, sadly my boat was not there due to major mechanical problems which have still not been fixed yet, hopefully next year i'll get down that way a lot more and be able to meet up with some more of you (and try and keep up)
We ended up turning around at Lymington point and headed back into Swanage for beer and food and found our way back into Poole harbour well after dark which was great experience navigating at night and just to make it interesting the leed boat switched of their GPS :-)

Richard
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