Garmin 2010c Voltage problem

ScotSeats · 26 July 2011, 12:04

Had a problem at the weekend with my Garmin 2010c plotter came up with warning Sonar Battery Voltage Is Too High (as shown in picture below) The voltage in the smart guage was showing as normal and plotter has not worked since.

Anyone experienced the same problem in the past or can give me any ideas on what to try to sort it?

Thanks
Jono

ScotSeats · 26 July 2011, 12:06

Picture attached

jyasaki · 26 July 2011, 15:47

I think I'd call Garmin and find out what triggers that warning. That would give you a place to start looking for the problem (as well as a headstart on what you're looking for.)

jky

Erin · 26 July 2011, 19:13

Speak to Garmin. They are extremely good. I had a problem with an old plotter. They couldn't repair it but offered me a newer model for an extremely low price. It was out of warranty too.

wavelength · 26 July 2011, 22:54

Quote:

They are extremely good. I had a problem with an old plotter. They couldn't repair it but offered me a newer model for an extremely low price. It was out of warranty too

me too......... bril service

ScotSeats · 27 July 2011, 09:29

Iv tried speaking to garmin and seem helpful got an electrician going to check out the wiring on it today however when i asked about replacement plotter they just quoted retail prices if no joy today il try again for a good deal on replacement.

Thanks for help so far.

Jono

martini · 27 July 2011, 10:48

Quote:

Originally Posted by ScotSeats

Iv tried speaking to garmin and seem helpful got an electrician going to check out the wiring on it today however when i asked about replacement plotter they just quoted retail prices if no joy today il try again for a good deal on replacement.

Thanks for help so far.

Jono

They won't talk about free replacements without looking at it first. My 3 year old 5012 had some paint flaking off with a bit of corrosion underneath on the casing, I sent it for inspection and got a new one FOC. If it's not an external wiring issue and the unit is faulty I have no doubt they will replace yours as well

jwalker · 27 July 2011, 11:12

Make sure you have the latest software installed. It is unlikely to be external because the unit will work on a supply up to 35volts. You'd need in excess of this to trigger a true over voltage situation.

If you have a choice, the 3010 is a physically similar unit but is MUCH superior...