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Old 28 November 2005, 16:10   #1
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Country: UK - Scotland
Town: Isle of Skye
Boat name: Seafari - VHF CH 71
Make: Humbers+Catamaran
Length: 6m +
Engine: Volvo/Iveco/Suzuki
Join Date: Feb 2002
Posts: 196
Garmin

Thought i would let you know that i recently sent back to garmin, one of my back up handheld GPS's as it stopped picking up a signal - it arrived back today, fully working, and with new 2005 software downloaded to it..
Free of charge, with their compliments, and sorry for the inconvenience..... and even with new batteries in...........

This is a 1st for me... i have sent back things to .. Icom, Humminbird, Silva, simrad, xm, and a few others, and have never had this kind of polite, FREE, and very very quick, solution.

A fine service and A1 warranty, service to the customer, that puts the rest to shame ( and the majority's 25 fee, before they will even look at it)

Pete
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Old 29 November 2005, 03:45   #2
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Country: UK - England
Town: Brittany/Portsmouth
Boat name: Merlin
Make: Solent 6.5
Length: 6m +
Engine: 200
MMSI: soon !
Join Date: Jul 2003
Posts: 5,451
That's certainly a good recommendation!

Mind you we've had good after-sales help from Navman also

Icom were tops also

Us
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Old 29 November 2005, 06:52   #3
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Country: UK - England
Town: Southampton
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Make: Ribtec / Scorpion
Length: 4m +
Engine: 10hp Yam / 150hp opt
Join Date: Sep 2003
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garmin - top service

I've had similar excellent service from Garmin also.

Same sort of thing - handheld GPS that stopped receiving - it was about 3 years old though.

Dropped it into them for testing. They confirmed it was US but could either sell me a new one at a discount or would I like a slightly used demonstrator for free.

Fantastic.
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Old 29 November 2005, 16:07   #4
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Country: UK - England
Town: Brittany/Portsmouth
Boat name: Merlin
Make: Solent 6.5
Length: 6m +
Engine: 200
MMSI: soon !
Join Date: Jul 2003
Posts: 5,451
garmins just look the business also

Nice & solid, nice design.

Always an attractive item at boatshows.

missus
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Old 30 November 2005, 08:06   #5
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Country: UK - England
Town: Brixham, Devon
Boat name: FLY-BY/FLY-BY II
Make: Ribcraft/Avon
Length: 6m +
Engine: Honda 175/Yamaha 30
Join Date: Jan 2002
Posts: 311
Has anyone had a Garmin 188C ( or similar) "freeze" on them?

This happened to me last Thursday, It booted up fine, located itself and then suddenly no buttons would work, not even to turn off, which I had to do from the main battery switch.
Upon turning on again it was fine and worked 100% all day Thurs/Thurs evening and Friday!!!

Only thing I can think of it was a very cold day?

Any ideas or is it just like your PC can lock you out??
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Old 30 November 2005, 09:40   #6
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Country: UK - England
Town: ramsgate
Boat name: Micki Dee Bee
Make: Ribcraft Seasafari
Length: 9m +
Engine: Twin 250hp Suzuki
MMSI: 235057235
Join Date: Jan 2004
Posts: 1,622
Send a message via MSN to Jon Brooks
I love the Garmin kit.
Have one in the car, a handheld that I also use on the bike.

Service is second to none.

When ever I am asked for advice on GPS I always point people in Garmins direction.
Their stuff is like Nokia phones, drive one you can drive them all

Regards
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Old 01 December 2005, 06:24   #7
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Country: UK - England
Town: Cowes
Length: 8m +
Engine: 225 Opti
Join Date: Jul 2005
Posts: 551
Garmin

Saw this garmin GPS

I am thinking of upgrading a greyscale Navman Fishfinder and Eagle Journey GPS to one of these. Is this a good piece of kit. What is the difference with the internal received and the external one? Is it a fairly simple thing to install?

Have heard that their service is good.
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