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Old 09 April 2008, 13:31   #1
Country: UK - England
Town: Gloucestershire
Boat name: Osprey
Make: Osprey Vipermax
Length: 5m +
Engine: E-tec 300 G2
Join Date: Dec 2006
Posts: 4,008
Blue Sea Systems - Great Customer Svc

I am just posting this as a thank you to Blue Sea Systems who I recently called up in Washington because I needed some new labels for my Contura switch panel. They sent me the labels through 4 days later FOC.

Today I phoned them because 2 of the switches on the panel have gone faulty, on one the LED has gone on the other the switch has stopped working altogether. The panel is about a year old however I have no proof of purchase so could not go back to Merlin in Poole where I bought it.

Again the guy just took my address and promised two new FOC switches were on their way today.

Thats what I call customer service

Chris Stevens

Born fiddler
Chris is offline   Reply With Quote

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