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Old 21 August 2006, 07:13   #11
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Garmin

Ah ....... not enough patience
I sent an e-mail two weeks ago and in the absence of a reply rang them on Thursday last week - two and a half hours pressing 1 and 4 on their auto tel exchange.
When it was answered ( after an hour I just daren't give up !) they were very polite and efficient and I got an RMA number to send my 320C back with an anti-reflective coating fault.
Will let you know how quick they can turn it around.
Jeff
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Old 21 August 2006, 13:43   #12
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No reply to an e-mail after a fortnight and 2.5 HOURS on hold is just taking the pi$$. Can't believe everyone sings the praises of the customer service they get from this outfit.
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Old 22 August 2006, 15:13   #13
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Originally Posted by Downhilldai
2.5 HOURS on hold is just taking the pi$$.

yus. espeshully az itts a preemium rait nummber dat.

letts sea. 150 minits @ 1 pownd a minit = 150

yew cud av bort a noo GSP forr dat yew welch nobbur
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Old 22 August 2006, 19:50   #14
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Originally Posted by The Garfish
yus. espeshully az itts a preemium rait nummber dat.

letts sea. 150 minits @ 1 pownd a minit = 150

yew cud av bort a noo GSP forr dat yew welch nobbur
#

Reed thur powsts yew fishy bellennd.
I only tolerated half an hour before giving up. Jeff was the one who spent 150 (2.5 hours) on hold.

Tried again today and got through after 30 seconds - spent the next ten minutes recovering from the shock and bollocking them for wasting my time the previous day. The very helpful Garmin lady then said she'll send me a software upgrade and a new power lead to see if that works. I'll decide on whether to join the Garmin fan club after trying this new stuff on the GSP.
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Old 23 August 2006, 04:47   #15
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Originally Posted by Downhilldai
#

Reed thur powsts yew fishy bellennd.
I only tolerated half an hour before giving up. Jeff was the one who spent 150 (2.5 hours) on hold.

Tried again today and got through after 30 seconds - spent the next ten minutes recovering from the shock and bollocking them for wasting my time the previous day. The very helpful Garmin lady then said she'll send me a software upgrade and a new power lead to see if that works. I'll decide on whether to join the Garmin fan club after trying this new stuff on the GSP.
Spose that might work a little better than the Cornish repair kit, a wire brush and a tub a Vaseline.
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Old 23 August 2006, 04:50   #16
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... a wire brush and a tub a Vaseline.
I bet that hurts!
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Old 23 August 2006, 05:10   #17
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ah ........ so that where the worlds supply of vaseline gets to !

..... I now feel a right eeh aww for not realising I was on a premium number !!!

Thanks fishy fiend for pointing this oooot

jeff
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Old 23 August 2006, 07:54   #18
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Originally Posted by The Garfish
yus. espeshully az itts a preemium rait nummber dat.

letts sea. 150 minits @ 1 pownd a minit = 150

yew cud av bort a noo GSP forr dat yew welch nobbur
wot u talking bout u knobbers

since wen as the following numbers been premium rate!!!!!

0870-8501242 (within U.K.)
- +44-1794-519944 (outside U.K.)
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Old 23 August 2006, 08:49   #19
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since wen as the following numbers been premium rate!!!!!
orl rite. orl rite. i woz jus seain ifn yew ribnobburs woz onn de fkin borl. i mite av nowen dat a skinn flinnt lyke yew wud spott de deliburit misstaik

gaRf
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Old 23 August 2006, 14:19   #20
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orl rite. orl rite. i woz jus seain ifn yew ribnobburs woz onn de fkin borl. i mite av nowen dat a skinn flinnt lyke yew wud spott de deliburit misstaik

gaRf
better in my pocket rather than someones elses!

ps i do owe you a beer for that taxi ride sir..
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