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Old 20 October 2006, 07:22   #31
Country: UK - Scotland
Town: Inverkip
Make: Redbay 11m Cabin
Length: 10m +
Engine: 2 x Yamaha422Sti 275
Join Date: Feb 2003
Posts: 567
Is it not more important how any claims are dealt with rather than what is written down on paper?
My dealings with both Yamaha and Redbay have always been a pleasure, any genuine manufacturing fault has been dealt with swiftly to both parties satisfaction, wish the same could be said for some other manufactures who promise the whole 9 yards but fail to deliver, prefering to look for a way out of settling stating operating conditions etc etc, some on engines and drives under 200 hours .

As has been said before if you want the true picture speak to those who use the engines on a daily basis.

Hard or Soft it's never BIG enough
Andy Gee is offline   Reply With Quote
Old 20 October 2006, 14:41   #32
Country: UK - Wales
Town: Barry
Boat name: Spirit of Cardiff
Make: Delta
Length: 10m +
Engine: Inboard Yamaha Diese
Join Date: Oct 2006
Posts: 38
Yamaha engines and stern drives

Andy Gee: Thank you for your response. If only the world were as seen through you eyes! Yes , you are so correct in your statement regarding "how claims and aftersales are dealt with". Congratulations with your dealings concerning supplier and installer, good to hear. I'm sure if you were privvy to other customers dissatisfactions, your opinion would most certainly be, shall we say, different. You appear to be pointing a finger (so to speak) at some bad practices elsewhere, please do inform all of us rather than a vague critism, for all to benifit from your wisdom. No doubt you and other owners are the men to talk to using these units daily? However regarding the actual subject and all you have stated, would you still buy them "Yahaha units etc" or for that matter any other general item, for instance a car or van, without any warranty, towards your application of said items??? Just a thought!

Matal Mickey
Matal Mickey is offline   Reply With Quote

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