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Old 02 November 2015, 16:06   #31
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Quote:
Originally Posted by mick View Post
So what we guessing itafa stands for then ��
It's
That
Arrogant
Fecker
Again
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Old 02 November 2015, 16:08   #32
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Been using Steel Developments since the 80's, probably had 20+ props repaired over the years. Very happy with service and quality of work and never had any kind of problem with them.

Im guessing there is more to the unhappy posters story than he he is saying.
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Old 02 November 2015, 16:08   #33
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Quote:
Originally Posted by willk View Post
I think Shiny Shoe may have one on his SIB.
Premium 1973 Alloy here AFAIK. Rest assured if it needs replacing I wont be getting a new one made for 100 - the engine didn't cost that much!
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Old 02 November 2015, 17:02   #34
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Quote:
Originally Posted by Pikey Dave View Post
It's
That
Arrogant
Fecker
Again

👍 like it
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Old 03 November 2015, 07:27   #35
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No, I have not been searching the boaty forums for support. I was searching the internet for reviews of Steel Developments and only found Pikey Dave' s post.
I find some assurance with the fact that so many claim to have had exemplary service, however, I clearly have not.
I sent a propeller in to be repaired as a matter of urgency as I was disabled in Great Yarmouth. The chap came back to me saying he couldn't repair it which is fair enough I got a refund and asked for the propeller back as I needed it desperately as a template for a new one.
Unfortunately, to cut a long story short, I never got it back despite multiple requests for it.
So, to conclude, it's great to see so many happy customers but as the original post asked about them, then it's only valid that the negative experiences be known too.
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Old 03 November 2015, 07:56   #36
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Quote:
Originally Posted by Itafa View Post
So, to conclude, it's great to see so many happy customers but as the original post asked about them, then it's only valid that the negative experiences be known too.
Sounds fair enough to me. Welcome back btw.
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Old 03 November 2015, 08:54   #37
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Assuming it is all as you report I can't believe they "lost" your old prop... or kept it for devious means. Did you ask for a refund of it's value as a damaged bronze prop?

My last experience of SD was buying a non-gen cheaper new prop for a 15hp from them and finding (nit picking but a legit issue) it didn't meet the performance of the original. I'd used the new one for a week long holiday in Scotland and it was probably some weeks from the original purchase date I made a brief phone call to report the problem. They sent me a new OE Mercury prop at no extra charge for its much higher retail price or the extra postage.

Service over and above as far as I was concerned.
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Old 03 November 2015, 09:23   #38
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As previously stated, I have visited the premises which is a residential property with a workshop in the rear garden. It looks like a husband & wife small business, so the claim that someone's on holiday is probably genuine. On previous experience of dealing with them, I'm sure that they would resolve the situation, given the opportunity.
As an aside, if you look at current scrap metal prices, I'm surprised they aren't charging to store the old prop, seeing as the 4rse has dropped out of the market.
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