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Old 20 August 2005, 01:59   #1
plk
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Country: UK - Channel Islands
Town: Alderney
Make: Scorpion
Length: 9m +
Engine: 2x200 outboard
Join Date: May 2005
Posts: 12
Gearbox update - not happy

After getting the boat to Guernsey I had to leave it there and fly home. The gearbox has now been dropped and it isn't the simple linkage fault we had all hoped, it's looking like a rebuild job, so it looks like taking a couple of weeks.

BUT really p***ed off by being charged 248 for them to lift the boat, apparently the warranty does not cover any costs associated with getting the engine into the workshop. I did politely suggest that they carry out the repair in the water but they declined. By the time this has finished, with flights, etc, I'm looking at over 500 to get a manufacturers fault put right.
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Old 20 August 2005, 03:56   #2
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Country: UK - England
Town: West Wickham
Boat name: Aries IV
Make: Scorpion
Length: 8m +
Engine: Etec 250
MMSI: 235036477
Join Date: Dec 2002
Posts: 273
Sorry to hear that PLK.

What engines to you have?

Regards,

Chris.
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Old 20 August 2005, 12:47   #3
plk
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Country: UK - Channel Islands
Town: Alderney
Make: Scorpion
Length: 9m +
Engine: 2x200 outboard
Join Date: May 2005
Posts: 12
They are Evinrude fitch rams. Apart from this, I've used the boat for a couple of months and been very impressed to date. Always start first time, very quiet and reasonable consumption. For engines of this power I would have been happy to recommend them to anyone. That is, until we see what happens next.
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Old 20 August 2005, 13:25   #4
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Country: UK - England
Town: portsmouth
Boat name: RIBBIT
Make: bombard
Length: 5.3
Engine: suzuki 70 ob EFI
Join Date: Apr 2004
Posts: 89
One of my past jobs was to process dealer warranty claims on behalf of a major motor manufacturer. We would always, without fail, attempt to place any additional costs on the end user with a generic type statement like you have received. If the customer ever contacted the manufactiurer directly, they would almost always back down and compensate the customer for 'good will' or marketing purposes. The dealer cannot claim for the costs involved but the customer (end user) can. You may not get all of your money back but you may get a substantial portion in the form of free services, etc.

Good luck, don't give up. If it takes you 30 minutes to write the letters and you get back 300.00 of extra costs, it really means you are earning 600.00 per hour!!

Doug
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Old 20 August 2005, 14:09   #5
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Country: UK - England
Town: Bradford on Avon
Boat name: tbc
Make: Sunseeker (AshleyD)
Length: 8m +
Engine: 2 x coal burners
Join Date: May 2004
Posts: 461
Good luck with the claim.

As a matter of interest, you mention on a previous thread that you only get 6 knts from 1 engine. I don't understand how this can be??

Ian
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Old 21 August 2005, 03:56   #6
plk
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Country: UK - Channel Islands
Town: Alderney
Make: Scorpion
Length: 9m +
Engine: 2x200 outboard
Join Date: May 2005
Posts: 12
As I explained on the other thread, anything over 2000rpm causes extreme cavitation. This gives about 6knts, but the engine will be regularly revving to 4500revs, until the prop bites again when it goes back to 2000. If I try and sit at say 3500rpm which gives about 8-9knts, the cavitiation causes revving to 6000-7000revs, and it didn't take long for the temperature warning light to come on.

Also, steerage went, with such low power and cavitation everytime you turned the engines, keeping a course became a challenge.

One idea for those with similar setups is to keep a spare cheap prop more suited to a single engine setup, in case you ever loose one engine. It could make the difference between 6knts and 15knts
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