Reply
 
Thread Tools Search this Thread
 
Old 27 October 2009, 16:57   #31
Member
 
Nasher's Avatar
 
Country: Other
Town: Principalite d'Chaos
Boat name: The Nashers Revenge!
Make: Ocean & Bombard
Length: 6m +
Engine: Suzi DT200EFI, DT9.9
MMSI: "Mmmmm SI" she said!
Join Date: Jan 2004
Posts: 4,147
Quote:
Originally Posted by Mollers View Post
Amazing! A ran a LH prop on a RH Merc Alpha One outdrive for about 6Nm and wrecked the bearing carrier.
Bugger - But I suppose you were using the weaker (reverse side) of a std RH box where as I'm lucky that the reverse gear set and bearings on the LH box are the std forward set from a RH box - Does that make sense?

Nasher.
__________________

__________________
RIBBED For extra pleasure.
Member of the ebay Blue RIB cover club.
Member of the Bombard 380 Aerotec club
Nasher is offline   Reply With Quote
Old 27 October 2009, 17:15   #32
Member
 
Country: UK - England
Town: Dorset & Hants
Boat name: Streaker/Orange
Make: Avon/Ribcraft
Length: 4m +
Engine: 50Yam/25 Mariner
Join Date: Apr 2007
Posts: 5,551
So I've re-read the various LH/RH/ CR/ FW/ reverse posts about 18 times! and in my mind have summed up that it was 'arse about face' - this being the technical lingo I can deal with.

Fingers crossed the 'bit' arrives and is fixed. I know who to go to now if I ever have gearbox problems. Good stuff.

Pete
__________________

__________________
PeterM is offline   Reply With Quote
Old 28 October 2009, 09:22   #33
Member
 
Nasher's Avatar
 
Country: Other
Town: Principalite d'Chaos
Boat name: The Nashers Revenge!
Make: Ocean & Bombard
Length: 6m +
Engine: Suzi DT200EFI, DT9.9
MMSI: "Mmmmm SI" she said!
Join Date: Jan 2004
Posts: 4,147
Having a bit of a disagreement with Suzuki UK customer services at the moment.

I sent them an email asking amongst other things:-
Was the CR gearbox was ever officially available to UK customers?
If so, why are the CR gearbox parts not on the Suzuki UK system?
Why does it take a week to add a part to their system?

They keep avoiding the questions above, but have explained the cost difference is due to a Ďsurchargeí.

They wouldnít even look at my queries until Iíd given them the Serial Number of the engine which I explained is irrelevant as it has been fitted with a counter rotating gearbox which I purchased separately used. I believe the Gearbox itself is not serial numbered.

To play fair I gave them the Serial Number anyway, and of course theyíve discovered that as I knew already the engine somehow found its way to the UK from Canada where it was sold new.
Now they are claiming that the engine was imported so the parts are not available in the UK.
They do not seam able to grasp the concept of separating the Gearbox from the main body of the engine, hence my insistence that they answer my specific questions above.

Iíll let you know how I get on.

Nasher
__________________
RIBBED For extra pleasure.
Member of the ebay Blue RIB cover club.
Member of the Bombard 380 Aerotec club
Nasher is offline   Reply With Quote
Old 28 October 2009, 11:52   #34
Member
 
Country: UK - England
Town: Worthing
Boat name: None
Make: Narwal
Length: 4m +
Engine: Suzuki DF60
Join Date: Jul 2008
Posts: 48
Hi Nasher, sorry you seem to have had problems with Suzuki GB. I am the Suzuki Main Dealer for Sussex and previous to that I was Marine Service Manager at Suzuki in the Heron days at Croydon and Crawley. So to assist, I have found the parts list on the system. The C/R Clutch Dog Part no:57621-88D03, I have been given a guide price of £200/210 retail. The part is available in Europe and from Monday will be on the Suzuki GB system as they are intergrating with Germany, France and Italy.
I understand you will be purchasing from US but if you need any more info call me.
01903 762610
Gordon Sutherland
__________________
aquatec is offline   Reply With Quote
Old 28 October 2009, 12:49   #35
Member
 
Nasher's Avatar
 
Country: Other
Town: Principalite d'Chaos
Boat name: The Nashers Revenge!
Make: Ocean & Bombard
Length: 6m +
Engine: Suzi DT200EFI, DT9.9
MMSI: "Mmmmm SI" she said!
Join Date: Jan 2004
Posts: 4,147
Gordon

It's very kind of you to take an interest, and no doubt I'll be in touch at some stage about some other part I need. A little faith has been restored in Suzuki by your offer of help.
The joys of owning a slightly older outboard I suppose, and attempting to work on it myself.

I do still like my big Suzuki 2-strokes though.

Itís interesting that you found the part after 2 local dealers told me the part does not exist. I'd given them the part no. having found it for myself on Browns Points website.
Although International Marine supplies, who Iíve nothing but praise for, did follow my lead and find it on the Browns Point site.

Incidentally one local dealer has lost my custom for my consumables over this after refusing to believe me that the part existed, and getting all high and mighty with me about how he had 30yrs experience and knew what he was talking about. He obviously didnít know much in this case

I've already ordered the part from Browns Point and paid $143 with an expected delivery early next week, so Iím afraid I wonít be paying Suzuki UK another £100 odd pounds for the privilege of waiting for them to do something.

Suzuki UK Customer services have wound me up a little by avoiding answering my questions, and by refusing to separate the gearbox as a unit from the rest of the engine.
They are also completely unconcerned about a customer who is off the water and being ripped off with a Surcharge.

Itís good to see that the part will be added to the system, but I wonder how many people will end up paying the surcharge in the future, despite Suzuki UK telling me it was for adding the part to the system.
Iím sure if I try again in a few months it will still be £200.

Thanks again for your offer of help, Iíll try not to give you any cause to regret it.

Nasher
__________________
RIBBED For extra pleasure.
Member of the ebay Blue RIB cover club.
Member of the Bombard 380 Aerotec club
Nasher is offline   Reply With Quote
Old 28 October 2009, 12:57   #36
Member
 
Nasher's Avatar
 
Country: Other
Town: Principalite d'Chaos
Boat name: The Nashers Revenge!
Make: Ocean & Bombard
Length: 6m +
Engine: Suzi DT200EFI, DT9.9
MMSI: "Mmmmm SI" she said!
Join Date: Jan 2004
Posts: 4,147
Just had another reply from Suzuki UK customer services

"Our Parts Department have advised that the counter rotating gearboxes were not available to UK customers when new"

I'll take their word for it, despite all the twin engine set ups around and the fact that they were reasonably popular race engines set up in twins.

"In response to your main concern we can advise that normally a part number would be added immediately via a non UK request form however as we are currently changing to a new parts ordering system we are unable to set up new parts until next week"

Well thats OK then, your customers can wait while you sort it out

Nasher
__________________
RIBBED For extra pleasure.
Member of the ebay Blue RIB cover club.
Member of the Bombard 380 Aerotec club
Nasher is offline   Reply With Quote
Old 28 October 2009, 13:00   #37
JSP
Member
 
Country: UK - England
Town: Southport
Boat name: Qudos
Make: 5.4 Searider
Length: 5m +
Engine: Yam 115 V4
MMSI: 235068784
Join Date: Sep 2008
Posts: 3,930
Just been reading through all this Nasher. Surprised if you haven't gained a few grey hairs mate!!
Hope it works out fine for ya
__________________
JSP is offline   Reply With Quote
Old 28 October 2009, 13:02   #38
Member
 
Country: UK - Wales
Town: West Wales
Make: Vipermax 5.8, SR4.7
Length: 5m +
Engine: 150 Opti, F50EFi
Join Date: Sep 2005
Posts: 6,298
It's shocking how much we are charged for outboard parts in the UK compared to the US.
I've just bought a flo-torq prop hub kit from across the pond, costing less than in the UK.
__________________
Downhilldai is offline   Reply With Quote
Old 28 October 2009, 13:16   #39
JSP
Member
 
Country: UK - England
Town: Southport
Boat name: Qudos
Make: 5.4 Searider
Length: 5m +
Engine: Yam 115 V4
MMSI: 235068784
Join Date: Sep 2008
Posts: 3,930
Quote:
Originally Posted by Downhilldai View Post
It's shocking how much we are charged for outboard parts in the UK compared to the US.
I've just bought a flo-torq prop hub kit from across the pond, costing less than in the UK.
I've never had to buy OB parts yet (touch wood) but I do know it applies to other things. I used to buy lenses for my cameras over in the states as the savings made the lack of warranty worth wail sometimes. Once saved £400 even after shipping!!
Cue codders
__________________
JSP is offline   Reply With Quote
Old 28 October 2009, 13:24   #40
Member
 
Country: UK - England
Town: Hamble
Length: 9m +
Join Date: Dec 2002
Posts: 2,317
Quote:
Originally Posted by Downhilldai View Post
It's shocking how much we are charged for outboard parts in the UK compared to the US.
I've just bought a flo-torq prop hub kit from across the pond, costing less than in the UK.
Plastic or solid?
__________________

__________________
It is better to remain silent and be thought a fool, than to speak and remove all doubt!
Dirk Diggler is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off





Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:00.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.