Seems Deva Marine are back to their old tricks. I saw an ad for a 115 Merc, advertised at an amazing price. Phoned them up, and like Jonno paid £500 over the phone as a deposit. Sent a cheque the next day for the rest. That was on the 5th of April (19 days ago). When they got the cheque I got a call saying that I had sent them £500 too little. I was in a shop at the time I assumed I had made a mistake. Bloke phoned me back five minutes later and told me he forgot I had paid a deposit so all was fine.
Annnnwaayyyy, Easter came and went. I had half assumed the engine to be delivered on the Friday before Easter (the deva bloke said it might be if the cheque cleared in time) but alas it wasn't. Fair enough I thought, if they don't dispatch it until the Tuesday after Easter, it will be here either on Wednesday or Thursday, that is now last week. Of course, it didnt! Phoned Deva up and was told the person I needed to talk to was unavailable and that she would phone me back shortly. She never did. This happened a further 2 times over the next 24 hours. By this time I was more an than a little irate. Phoned them up and asked for the manager. He sounded like he really hadn't got a clue what was going on. He told me he had been away and had JUST got back in the office. Said he would call me back and tell me what was going on. I said no whey not again, so he put me on hold while he went to find out. Came back a moment or two later and said that the engine would be dispatched the next day (Friday) by 24 delivery, and that it would be delivered on Saturday morning. He also told me they hadn't sent it sooner because it had taken them 2 hours to get it on a pallet and wrap it up. Absolute rubbish: the engine was already packed up (in the photos that they sent me before I bought it) so all they had to do was stick a bit of bubble wrap around it and then send it.
Anyway waited in most of Saturday hoping that the damn thing would arrive. Once again it didnt (do pallet companies even deliver on Saturdays??). I thought to my self its been nearly 3 weeks now, it MUST come today (Monday). It's now 11.52 and it hasnt. I phoned Deva about 20 minutes ago to find out WTF is going on. I explained the situation to a lady, who said the lady I needed to talk to was off sick today. She took my details and told me she would phone me back in a minute to tell me when the engine would be sent. I bet she doesnt!!!! By her own admission she didn't know what was going on in the office....
Dodgy Deva indeed!!!