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Old 20 June 2012, 09:46   #81
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Quote:
Originally Posted by Mollers View Post
LPB are saying 3yrs???
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Old 20 June 2012, 10:00   #82
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Quote:
Originally Posted by Downhilldai View Post
That must be even further than Liverpool?
Sorry meant Dulas not the dallas cowboys
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Old 20 June 2012, 11:58   #83
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Agree with 1978, he has no reason to go to LPB when he has a dealer within 20mins.

LPB should be sorting it irrespective of where he services it!

In response to all warranties being crap, totally disagree. Barrus, mercury, once informed by "us" through a hand written letter from my old mother at our dissatisfaction of a new engine having problems in its 2nd season got a written reply, phone call, all parts and work refunded and a courtesy service and winterisation at end of season.

Similar to the etec, we had a blip in power coming intermittently, after spark plugs, injectors and three trips to the local dealer, it was a chafed wire, shorting when the steering was turned.

our original seller made all the right noises (Ian Sharlot) to confirm through Barrus that our warranty was extended to 5 yrs from 3.

Will stick to Optis next time, this is our second.
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Old 23 June 2012, 13:11   #84
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Is it just me, but have BRP missed something here?

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Old 24 June 2012, 01:41   #85
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Sorry to hear of your problems. I have had good service from BRP through a local Evinrude dealer, South Coast Marine. I did not buy the engine through SCM.
Firstly they agreed to run the warranty from when the boat was completed, some 2 years from when the engine was bought, and then when I had a cracked gearbox casing (not seen anything like that before Sir!) it was replaced without a quibble. Biggest problem was getting the casing painted! All in all three weeks off the water, but it did not cost me a penny.
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Old 24 June 2012, 01:53   #86
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etec

Quote:
Originally Posted by Ian M View Post
Sorry to hear of your problems. I have had good service from BRP through a local Evinrude dealer, South Coast Marine. I did not buy the engine through SCM.
Firstly they agreed to run the warranty from when the boat was completed, some 2 years from when the engine was bought, and then when I had a cracked gearbox casing (not seen anything like that before Sir!) it was replaced without a quibble. Biggest problem was getting the casing painted! All in all three weeks off the water, but it did not cost me a penny.
was that on your 200hp? cheers
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Old 24 June 2012, 01:58   #87
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was that on your 200hp? cheers
Yes it was.
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Old 28 June 2012, 08:56   #88
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quick update;

Dulas Marine have been fighting my corner whilst I have been away unbeknown to me, as has Mike Loach from BRP .... and quite possibly LPB but I cant get hold of them to check. And it appears that the ECU (which is the fault) is in the post to Dulas from Belgium free of charge !! I might even be able to claim back the money for the injector I replaced last month too !

Needless to say it was a very nice surprise to arrive home to. I'll hopefully be back on the water in a week or two and the bill might not be too enormous after all !

Nice to see things are heading in the right direction finally after a lot of battling ! Just need the final confirmation of warranty and I'm laughing

I will keep the post updated.
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Old 28 June 2012, 10:14   #89
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Good news! Good luck.
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Old 28 June 2012, 10:55   #90
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I've since spoken to LPB... again, very helpful and paramount in the resolution.

Looks like we are at the final hurdle.
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