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Old 20 January 2012, 17:10   #1
RJH
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Country: UK - England
Town: Southampton
Length: no boat
Join Date: Jan 2005
Posts: 169
Won't keep me signed in..

Every time open Ribnet of late I have to sign in again despite asking it to remember me. Very annoying. Anyone any ideas?
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Old 20 January 2012, 17:13   #2
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No problems with that other than the existing app hassles with iphone.
Doesn't help much does it?
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Old 20 January 2012, 17:15   #3
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Country: UK - England
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Make: Avon
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Engine: Jet
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Posts: 92
Have that too. Keep having to sign in.
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Old 20 January 2012, 20:47   #4
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Length: 4m +
Engine: Tohatsu 90C
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and me
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Old 21 January 2012, 02:16   #5
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MMSI: 235080598
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Posts: 1,398
RIBase
Send a message via Skype™ to Festinghouse
and me, though seems to have sorted itself now.
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Old 21 January 2012, 03:18   #6
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Town: Norfolk/Suffolk Borders
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Make: Ribcraft
Length: 5m +
Engine: F100 Yam / 5Hp Suz
Join Date: Oct 2002
Posts: 707
Yep , I've got exactly the same problem as RJH on my home laptop , but iPhone is fine
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Old 21 January 2012, 10:11   #7
RJH
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Mmm, still happening again today. Maybe it wil sort itself out.
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Old 22 January 2012, 05:14   #8
RJH
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How does one contact the admin team direct? Can't seem to see a link.
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Old 22 January 2012, 05:35   #9
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Make: Osprey
Length: 6m +
Engine: 200 E-TEC
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I have not been logged out on the laptop for something like three days now, someone, somewhere, has done something
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Old 22 January 2012, 05:47   #10
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Boat name: imposter
Make: FunYak
Length: 3m +
Engine: 2 stroke YAM 20 HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 10,114
Quote:
Originally Posted by RJH View Post
How does one contact the admin team direct? Can't seem to see a link.
You can contact the "admin team" two ways:

Firstly click the triangle with the (!) to the left of any post - this will highlight a particular post/thread to all the admins/moderators.

Or at the very bottom of the page click "Contact Us" this will go to administrator who can help with locked accounts, technical problems etc.

However, to save you some time the response with "login" problems will probably be to clear your cookies:

Quote:
Originally Posted by Andy R View Post
Special thanks to benc for sending us some code to force cookies to expire and thus clean the slate allowing you to login and stay logged in. If you have problems staying logged in, please use this link and then try again making sure to check the "Remember Me" box:
http://www.rib.net/expire_cookies.php
If you have tried this and still get a problem then please contact the admins to discuss.
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