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Old 11 June 2011, 13:04   #1
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I received an email from Stephen a few minutes ago:

Quote:
Hi Oliver
I see you seem to be able to post still - can you put a post in the tech support section saying that there are some people that can't either post or reply at all - I can't get anything to work. Speed is crap, smileys aren't working, mark forums as read isn't working but the main problem is that I can't post anything new or reply to any existing threads - it says the post needs to be more than 5 characters and then deletes everything you wrote when you try and go back and try again...
I'm using Firefox 4 on Windows XP SP3, no problems three days ago so whatever they killed I think they did it either yesterday or the day before. No problems on any other forum software either.
Thanks
Stephen
Seems the mess that has become this forum has now resulted in some serious issues. Biffer has complained about it in his thread.

Why was the update rolled out without so much as a hint of testing or debugging!? For every user none of the editing tools work. No smilies(inessential), but no links, images lists, quotes etc etc (unless you're sad enough to know them off by heart .

Can we PLEASE ditch all the gimicks and the crap and get Ribnet back to the working state that it was in before. The image at the top is all very swish but does it add to the content of the site - NO. It detracts from the content because it means you have to scroll down more. At least give us, the users of the site the opportunity to choose between a useless version like the one we have now, and a good version like what we had before.

VIVE LA ANTI-REVOLUTION!!!!!!!!
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Old 11 June 2011, 13:22   #2
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Hmmm. How do you know there wasn't any testing?

That said, I have seen a couple of issues that seem to come and go:

On one machine (Win7, IE8), my login is not remembered between sessions.

On 2 machines (both Win7; one IE8, one IE9, I think), often the "Forum Tools" selection does nothing but take me to the bottom of the page.

Have not noticed any speed differences, not have I ever been able to login. The image at the top takes one click of the scroll button to bypass. The Random Picture Album takes 3. Not a big deal in my book, especially when compared to some forums, in which you have to scroll through screens of ads to get to content.


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Old 11 June 2011, 14:17   #3
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There are clearly some intermittent problems that people are having. I think it's all part of the same problem that's broken the smilies. We will get it sorted out, sorry it's taking a little while.
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Old 11 June 2011, 15:27   #4
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Testing testing
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Old 11 June 2011, 15:29   #5
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Aha - now I can reply - thanks

I have to say I quite like the new look but the reliability is obviously causing problems.

I know from running another forum that it's not as easy as some might think so keep up the good work
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Old 11 June 2011, 15:36   #6
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Thanks for being patient - have you ever noticed that stuff breaks on the weekends?
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Old 11 June 2011, 15:36   #7
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Quote:
Originally Posted by BogMonster View Post
I have to say I quite like the new look but the reliability is obviously causing problems.
It looks like there was a problem with the configuration of the Content Delivery Network. It's something that will eventually make the site run faster, but has been diabled for now. I think this may have been the cause of most of the recent problems.

Once it has been properly sorted there shouldn't be any reliability issues.
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Old 11 June 2011, 15:52   #8
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Well done Janet and John (excuse the Pun)... i'm sure you'll get it sorted soon.
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Old 13 June 2011, 01:04   #9
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Both problems I mentioned seem to be resolved as well. Thanks, guys.

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