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Old 19 June 2011, 13:43   #1
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Website issue again

Well I sorted I phone app but now home PC and laptop won't allow me onto site. It will not load. All other sites I use are ok. Any ideas or is it the site

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Old 19 June 2011, 15:03   #2
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Thanks for letting us know. Everything seems to be working.g fine for me. Can you confirm:

- browser you are using
- if you have cleared cookies
- if you have tried a different machine
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Old 19 June 2011, 15:08   #3
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Internet ex 7
Two machines fail to access ribnet
How do I clear cookies?

Sent from my iPhone using Rib.net
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Old 19 June 2011, 17:16   #4
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Originally Posted by C2 RIBS View Post
How do I clear cookies?
Like this?
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Old 19 June 2011, 17:56   #5
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Originally Posted by the grocer View Post
like this?

lol
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Old 19 June 2011, 18:31   #6
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If you don't fancy the Grocer's approach - then the instructions will be something like this

In IE, go to Tools -> Internet Options -> General.
--> Settings.
--> View Files.
Select the cookie you want to delete. (you probably have multiple rib.net cookies (I have 8) and check for All about rigid inflatable boats -- for RIB enthusiasts and all rigid inflatable boat users too (I have another 7!)
On the File menu, click Delete.
Click OK.

I don't have IE on this machine so that a mixture of memory and google guessing so exact names may be different.

I would then close and restart IE before trying to open ribnet again. Can you tell us what error you get, if it will let you go to the site but not login etc.
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Old 19 June 2011, 18:53   #7
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Send a message via Skype™ to benc
Ian, if you're still having problems, I will happily take a look at your computer and take a look (I think I did this before for some website troubles you were having)? I will PM you with my number, call me if you would like me to help sort.

Regards

Ben
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Old 19 June 2011, 18:55   #8
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Also, you can use the link here to reset cookies easily:
Forum Update on Monday - Q & A
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Old 20 June 2011, 03:17   #9
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RIBnet access.

From 1500hrs yesterday until 0800hrs this morning I couldn't access the forum, all my other websites were fine. I sent emails to a couple of RIBnet members and they had no problems. Was it just me!! or has anyone else had the same problem ?? ADMIN please don't let it be this long again, I had to sit watching TV with the mrs most of the evening. luckily I managed to escape to the pub for the last hour.
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Old 20 June 2011, 03:24   #10
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Not just you.

So what's changed between about 8pm on Saturday evening and 10am Sunday?
Following the issues straight after the 'upgrade' my access to Rib.net has been fine.

Over the weekend I was browsing and posting OK until we went out Saturday evening, then whilst checking the weather etc Sunday morning before we went out for the day I couldn't connect to Rib.net despite everything else being normal.

Sunday evening all my other browsing was completely normal, other forums, ebay, email, banking, absolutely everything completely normal, but I couldn't get anywhere near Rib.net.

I sent another member a text to see if he was having the same issue, and he replied that everthing was OK for him, so I did a google search for Rib.net and viewed the latest cashed page, which showed that there appeared to be normal activity.

I've managed to connect at work this morning which is how I'm posting this, but right up to @1am I still couldn't connect at home by IE or Firefox.

IE is telling me - Oops! Internet Explorer could not connect to www rib net

Firefox is telling me - The connection has timed out. The server at www rib net is taking too long to respond.

Again, ALL my other browsing is NORMAL.

Can one of the administrators please help.
Why should I have this trouble with Rib.net when all my other browsing is completely normal?
Am I the only one? or am I lucky to have access at work and all the other people denied access can't connect and speak for themselves?
Have the tech team being messing again?

Nasher.
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