Forum Update on Monday - Q & A

[Trevor G]

Originally Posted by jambo

John I am a simpleton as far as computers are concerned, but why is it my fault when the site worked perfectly with me before, and its not just me. I am running IE 9 with MacAfee and the usual microsoft security if that helps you answer my problem.
Cheers
J

I'm running the same system (IE 9 and McAfee) and get exactly the same problem - logs me out after about 30 minutes and always if I close and re-open the browser. I've tried the suggested fixes such as clearing the cookies and of course clicking "remember me" but the problem remains. Other sites still remember me - just not RIBnet.
I've just tried switching to Google Chrome and there's no problem now - I left the McAfee settings the same so it definitely seems to be something in Explorer.
Trev

[Erin]

I'm also getting this logging out problem and I'm on Mozilla Firefox latest version and Norton Int Sec. I have changed absolutely nothing on my PC since before going away on holiday and now it too is logging me out automatically.

[Channel Ribs]

Originally Posted by Erin

I'm also getting this logging out problem and I'm on Mozilla Firefox latest version and Norton Int Sec. I have changed absolutely nothing on my PC since before going away on holiday and now it too is logging me out automatically.

The moral of the story is never to let Willk house sit.

Welcome back, by the way.

[willk]

Originally Posted by Channel Ribs

The moral of the story is never to let Willk house sit.

NOTHING to do with me mate!

I left EVERYTHING back EXACTLY the way it was...

[Andy R]

Originally Posted by Erin

... and now it too is logging me out automatically.

I am 100% certain this is a cookie issue. On Tuesday I changed a setting to address Brian's issues logging in (link) and this is likely the cause. I even had some issues logging in after this change and had to delete my cookies.

If you are using Firefox, please try these instructions to delete cookies from one site.

Here is some other info on deleting cookies:
How to delete cookies

Once a new cookie is set, the issue should be resolved.

[Erin]

Originally Posted by willk

I left EVERYTHING back EXACTLY the way it was...

Almost..... except that SWMBO noticed some of her red lippy had been used and there are some strange marks on the living room wall. Kinda like some photos or something had been taped up . And still no saucepans in the cupboard!

[willk]

Originally Posted by Erin

Almost..... except that SWMBO noticed some of her red lippy had been used and there are some strange marks on the living room wall. Kinda like some photos or something had been taped up .

Ah yeah, sry. Jumbo marker ran out..

[Andy R]

Special thanks to benc for sending us some code to force cookies to expire and thus clean the slate allowing you to login and stay logged in. If you have problems staying logged in, please use this link and then try again making sure to check the "Remember Me" box:
http://www.rib.net/expire_cookies.php

[Erin]

Thanks benc. Did the trick for me

[benc]

Originally Posted by Erin

Thanks benc. Did the trick for me

[9D280]

Quick followup - I had another connect on dialup last night - vastly improved download speeds, so whatever you've done since my previous attempt, it seems to have worked.

(and before you all chip in with network speed comments I think that must be the only dialup connection left in the town - it runs at a constant 38K/s, regardless of time of day, and it sneaked a windows update in as well).

[Oldun]

I agree with Janet. I am very new to both computers and ribs and confess I am trying how to place my first request for help. Oldun

[Poly]

Originally Posted by Oldun

I agree with Janet. I am very new to both computers and ribs and confess I am trying how to place my first request for help. Oldun

? well you managed to post this - but we are not psychic so might need more details to help