Originally Posted by C2 RIBS
I filed a complaint to them over two issues and the last lines stated I was now considering not renewing my membership.
Complaints officer replied- thank you for bringing this to our attention - actions unacceptable and training needed to address areas I raised.
Not even an attempt to continue to keep me as a long term member (30plus years) or as an instructor.
That unfortunately tells me the state of the association and is a pitiful response with no wider view of ensuring members remain and instructors stay up to date.
I do hope they monitor and read these forums
Decision made on my behalf
Apparently they have over 102,000 members so suspect nobody is worrying about loosing you! I'm not necessarily a big RYA fan (I'm not a member) but if they are managing to squeeze £40 from 102k folk each year they must be doing something right? Surely?