Originally Posted by SPR
this is how I see it, and from experience I never seem to get away from paying Vat
We have a number of ways of dealing with it, the latest change being that Alderney Post allow us to pay VAT at the time of posting. This has greatly simplified things as the parcel is very clearly marked as duty paid.
Other options include splitting orders of smaller items into sub £18 packets, this worked really well the other day for a Ribnetter.
A further option where the UK distributor is able, is to have them send goods direct if we pay the VAT. This saves on shipping and handling so does not result in the whole of the 20% being passed on.
Yet another option is having goods sent to a number of airports* for collection by the customer, the airline's import system is more straight forward than Royal Mail's and in-stock items can arrive as quickly as same day.
* Southampton, Bristol, Manchester, East Midlands, Stanstead, Gatwick & Dinard.
One of the most important things is that we email a copy of the receipt ahead of the goods, this means that if duty is queried you are able to be sure that you do not pay too much VAT.
As I have said before, it is important to figure VAT in. Our prices are so good that they compare very well, if they don't then tell us and we will do our best to match.