OK some feedback on the season. Engine hours since May come out at just over 450, about 4+ years of average use in 5 months??
The Parker Rib:- has been flawless, not a single item produced by Parker has failed or needed attention. I have gone round countless times, looking for screws to tighten, fittings to adjust or replace. I have just put in a couple of pumps of air into the tubes this week, the first since January!
We had to replace a windscreen, due to No.2 son head butting it and breaking it into 3 pieces. He came away without a mark! Parker had a replacement sent from Poland in 3 days.
Verado engines:- As Pete said, still humming away like a sewing machines, but instantly ready to put a big smile on the faces of the customers, as they feel the push in their backs.
Had one engine failure, as published before, caused by rusty fuel (still signs of the rust on filters after 10s of 1000’s of clean fuel later).
One engine suffered from a chipped tooth in the gearbox. After it was diagnosed, Barrus flew a replacement over from the States in less than a week. Brilliant service.
Smartcraft Vessel View:- The screen fogged up very easily, but once again replaced without complaint under warranty.
Bilge pump failed, but I put that down to one temporary skipper leaving it on for three days! I replaced this.
Gas sensor failed/faulty after one nasty thump down a wave. Replaced, but found that access to the fuel tank void almost impossible. I could not remove old sensor, but was just able to locate new one in a suitable position.
Simrad multifunctional display:- one morning got stuck in start up mode and just kept rebooting. Took it to Simrad HQ and they repaired and updated the whole unit under warranty in less than 24hrs! Borrowed a friend’s Navman display to keep the coding requirement and continued to operate.
And that’s it! Nothing stopped us operating for more than a day and the really positive outcome each time was the response from the dealers/manufacturers and the support from Parker (Andre), who took all the reports and feedback, so as to improve the design/fit out of future boats.