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Old 27 September 2005, 10:53   #1
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Working from home - Business Line

Can you believe it I've been on hold for B.T for the past 20 minutes and it's still ringing in the background - bloody typical !

Can you guys answer this simple question ?

I want either an additional line (details known via the b.t web site) or preferably an 0845 number (details also known) that when called by my prospective clients enables me to know that it is a client calling and not "me mum". i.e. Can BT set up the phone to recognise the 0845 number calling and make it ring in a different pitch or show something on "caller display"

Or - do I simply buy an additional line and link the 0845 number to that ?

Any experiences ?
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Old 27 September 2005, 11:09   #2
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Iíve three phone lines in here and they are very expensive for the benfit i get I am thinking about VoIP or skype which has to be the future and cheaper. Des
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Old 27 September 2005, 11:11   #3
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Why not just go for the additional line? That way, when your mum, or the double-glazing salesman, or your mates 'phone you during the day, you're not tying up the business line for ages and missing closing all those new deals. And if you need a day off, you can just switch the ringer off and still get your personal calls on the other line.
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Old 27 September 2005, 11:21   #4
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Thanks.......

.......thus far. I'm about to start a new venture and therefore whilst in it's fledging period I'm looking for the most cost effective option. I think I'll have to bite the bullet on the £75.00 new line plus quarterly charge but it all eats into ones margin.
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Old 27 September 2005, 11:29   #5
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MeMe,

Are you still on hold?

I got bored waiting for them to answer whether I can forward my landline to a (non BT) mobile - it was ringing for 30+ minutes yesterday.

D...
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Old 27 September 2005, 11:33   #6
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...waiting for them to answer whether I can forward my landline to a (non BT) mobile...
Easy... yes!
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Old 27 September 2005, 11:34   #7
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What about the Skypein service? (www.skype.com). IIRC you pay 30 odd Euro and get a number which anyone can dial from a landline. It then rings or voicemails on your PC. Mebbe only give out the skypein number for business and Bob's your mothers brother!
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Old 27 September 2005, 11:40   #8
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Skype's a cool way of doing it. The only drawback for small business is the reliance on a reliable PC!

Dylan - for your BT prob look here: http://www.bt.com/SelectServices/ind...K&obsOID=54343 and select "Call Diversion" from the list.

There are also loads of companies offering managed telephony where typically an 0870 can be diverted to the number of your choice. Just type 0870 into google (.co.uk) and you'll see them.
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Old 27 September 2005, 12:02   #9
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Bloomin' heck Richard, that only took 11 minutes!! That means that RIBnet is 300% quicker at answering BT questions than BT is!! (although technically they never answered it - so infinately quicker than BT... ...)

Most impressive......

Ta.

D...
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Old 27 September 2005, 12:14   #10
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Bloomin' heck Richard, that only took 11 minutes!! That means that RIBnet is 300% quicker at answering BT questions than BT is!! (although technically they never answered it - so infinately quicker than BT... ...)

Most impressive......

Ta.

D...
I used to do this all the time - particularly a few years ago when I was working in the midlands during the week and coming back to Essex at the weekend. Something like *21* mobile number and #, anyway Richard has you sorted. I found that caller ID would still work i.e. my mobile would still pick up ID of caller even though it was fwded from landline. This was with non BT mobiles (121 & Voda.)

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