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Old 27 March 2006, 18:32   #1
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Sky digital

I've been a Sky subsriber for 10 years and my Box is starting to seeze up (not having much luck with electrical things at the moment).

My questions are:

Do you think they'll give me a free box and have it installed free for being a loyal customer, I think they owe me one ?

If they tell be I have to buy, can I unsubscribe one day and sign up for a new package the next?

Anyone with experiences of this?
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Old 27 March 2006, 18:52   #2
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They are tight as hell - don't expect any favours from them.

I would advise just getting one for a tenner off ebay.

If you try and cancel they will normally offer long term customers a discount for 3 or 6 months to stop you leaving (you cant try it too often though) also after you cancel they will periodically ring you back with time limited discount offers to get you back.

I think its highly over priced rubbish and cancelled my subscription long ago.
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Old 27 March 2006, 19:02   #3
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Quote:
Originally Posted by roycruse

I think its highly over priced rubbish and cancelled my subscription long ago.
Happen to agree, but would have kids and wife getting on my nerves otherwise....It's worth the money for that!
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Old 28 March 2006, 02:34   #4
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Quote:
Originally Posted by Hightower
Happen to agree, but would have kids and wife getting on my nerves otherwise....It's worth the money for that!
No problem Hightower just tell them your having difficulties explain what it is tell them you have had enough and your cancelling your subscription they will offer to send an engineer for free which would normally cost 60 and he will replace the box free of charge they would rather keep you as a paying customer than worry about a box that they buy by the hundreds the same thing happened to my sky box and they replaced it just stick to your guns over cancelling

PS. About six months after they replaced the sky box I cancelled my subscription as some of the channels were coming up as no sattalite signal being received and all I had to look at was a blue screen they offered to send out an engineer again free of charge but told them to keep it
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Old 28 March 2006, 02:52   #5
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Quote:
Originally Posted by roycruse
I think its highly over priced rubbish and cancelled my subscription long ago.
Yep, it astounds me how they can charge 30+ a month and still saturate the thing with intelligence insulting adverts, and we pay it!
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Old 28 March 2006, 03:05   #6
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ditto the above, tell them you're thinking of leaving and they'll do you a decent deal..
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Old 28 March 2006, 04:19   #7
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Quote:
Originally Posted by Hightower
Happen to agree, but would have kids and wife getting on my nerves otherwise....It's worth the money for that!
I have 'downgraded' my subscription to just the 10.00 pm month that allows me to continue to use my Sky+ box.

Suits me down to the ground. Saved me 33.00 pm to spend on fuel.

And while we are on the subject:

Are the new TVs a con?

"Consumers who are thinking of investing thousands of pounds in plasma or LCD televisions that claim to be "HD ready" should read the small print first, says the Daily Mail. High Definition television promises to deliver crystal clear picture quality by broadcasting in up to two million pixels. (The more the pixels, the sharper the image.) Sky and the cable channel Telewest have already started showing programmes in the format; the BBC will broadcast June's FIFA World Cup in High Definition. But most of the screens that are being marketed as "HD ready" have a maximum of 720 lines with 1280 pixels per line, a total of 921,600 -less than half the full potential. "I think many people will feel conned," said broadcast electronics expert Brian Robertson. "They may have paid more.than 2,'000 for a set that does not deliver the real clarity promised by HDTV."

Source: 25 March 2006 THE WEEK
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Old 28 March 2006, 04:30   #8
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Anyone not having the sense to investigate that there is more than one format of HDTV and that their budget "HD Ready" television is only meeting the lower spec deserves what they get.

To be honest though - in comparison with the 480 lines that we are all watching at the moment it will still be a MASSIVE improvement.

Someones got to buy these cheaper screens.

If you look at the higher spec models - a lot of those don't have a full 1080 lines either though - they stop short at 1024 meaning the 1080 picture will either have to be scaled (resulting in quality loss due to aliasing) or cropped (this being the favourable option).
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Old 28 March 2006, 04:43   #9
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Phew!! Was on my way to 'Dixons' this week!!
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Old 28 March 2006, 05:14   #10
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Quote:
Originally Posted by roycruse
If you look at the higher spec models - a lot of those don't have a full 1080 lines either though - they stop short at 1024 meaning the 1080 picture will either have to be scaled (resulting in quality loss due to aliasing) or cropped (this being the favourable option).
Its all rather confusing, isn't it. So, if we want a tip-top screen, what is the minimum resolution we should be looking for?
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