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Old 17 January 2006, 10:45   #11
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If you have another USB port try it in there, I have had this problem before with a scanner, it was working fine then nothing plugged into another port OFF of a USB Hub then everything OK. I donít know why but its happened a few times!
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Old 17 January 2006, 10:46   #12
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Quote:
Originally Posted by MeMe
No switch on side (that would have been the same as not having the kill cord in).

Tried F5 - No nothin else pops up.

No nothing in my computer saying anything other than the usual.

Have checked system and it is capable of running 2.0 usb as opposed to 1.1.

Tried rebooting......nothing......

Where's Richard B when you need him..........
There should be a switch somewhere on it - it is a security lock - sometimes the computer can't see the device if this switch is in the wrong position!!!
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Old 17 January 2006, 10:49   #13
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Other than that go into device manager and see if there are any yellow ! marks - if there are right click on them - remove and then scan for new hardware.
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Old 17 January 2006, 10:58   #14
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Nope--------

.........have tested on other machine - no probs.

Have 3 usb ports which support mouse, ipod etc all fine.

IT department do as I tell them so all ok there - spoke to it boffin who it would appear knows as much as me - there's his job in question at the next board meeting !

AAAAhhhhhhhhhhhhh
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Old 17 January 2006, 11:28   #15
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codprawn is probably right.

from whats been said - i think that when you first plugged it in the new hardware was found but for some reason the drivers did not install properly - so you need to go into the device manager and remove the partly loaded or non functioning driver and then start again.

as codprawn says non functioning stuff usually has a yellow exclamation mark next to it.

but have a look in other devices for any unkown device and remove them also.

if its correctly installed there should be some metion of the device in the disk drives section of the device manager.
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Old 17 January 2006, 11:34   #16
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MeMe

I have had this problem too on a brand new PC. I could not find a way to sort it. Until.......





I had a major system failure, which involved re-formatting both RAID drives and re-installing XP.

Guess what? It works now.

Do not try this at home, it requires the skills of a total twit to perform.
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Old 17 January 2006, 11:39   #17
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ok we're........

.......getting there - I've uninstalled the discdriver for this device. Plugged it back in again and the ballons popped up saying found and installed.

Went to my comp but still not there.

however there is a d drive which runs my cd driver and there is an e drive which it would appear also runs the same cd driver as when I press eject on either d or e the same (and only disc drive) pops out.

I sent an email to disgo and they said -

my comp - right click - select manage - select disk manage - right click on removable or disgo - select change driver lether an paths - click change - select new letter - click ok - and all should be well.

Unfortunately when I right click on my comp there is no "manage" so I can not proceed..........

Is there a awy around this...

Come on lads - we're getting there !
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Old 17 January 2006, 11:44   #18
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When........

.......I go into the E: drive click properties the usb device is there saying all is ok however there are two other devices listed - should I delete these ?
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Old 17 January 2006, 11:51   #19
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You probably cant delete them from there anyway

but go to your device manager and delete everything that looks like a cd rom or dvd drive etc...

They will all re-detect when you reboot anyway - buyt hopefully this time without 2 drive letters for one drive.

to open the management console do start > run then type in compmgmt.msc
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Old 17 January 2006, 12:19   #20
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Yipppppppeeeeeeeeeeeeeeee

Yipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeee.


Thank guys - could not have done it without you - superb - don;t ask me how it just all came together with your advise and that from disgo tec support.

yipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
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