Originally Posted by Blackroady
I think most people on here are relativley fortunate in that we can all in some way afford to have a RIB/ SIB/ boat of some kind etc, and most seem to quite willing to recognise the 'value' of decent service.
I dont mind paying a few quid more for a bit of decent service , but why would anyone pay more for not getting a service ? I think the market is changing .................service is becoming more important again .
I'd still always go to a place that gave me decent service, even if that service was a quick & polite response 'no' (ie they dont have or cant get what I want/ need).
People will will use the WEB as it can offer the same sort of 'non-service' as SOME local shops but at a cheaper price.
What value do people put on decent service ? personally I think its sometimes worth a fortune ! ( I went to buy a £300 bike on Sunday from Halfrauds - the service was so poor I just walked away - it would have taken them about 20 seconds to take my order - but no-one to be seen to speak to - I'm now buying online)
I'm with you on that one.I buy a lot online,but there's certain (non-online businesses) places I'll buy from even though they aren't the cheapest by a long way and it means a drive to get there.
I do it simply because the service goes above and beyond what you'd expect as they take pride in their business.
I also rather value the good advice and honest opinions given rather than having a sales agent without a clue trying to hard sell me something he knows nothing about.
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