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Old 27 September 2013, 07:06   #11
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Biff, make ALL communication through Ebay if there is a problem they can look at all Wcorrespondance. we NEVER communicate outside of Ebay, this has been a big assest on three occasions, where we have had problems and the outcome has been in our favour.
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Old 27 September 2013, 07:06   #12
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Sure there's a good answer to this question.

Why not just have them do a direct bank transfer into your account? Why use paypal at all?
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Old 27 September 2013, 07:21   #13
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Originally Posted by GordyP View Post
Sure there's a good answer to this question.

Why not just have them do a direct bank transfer into your account? Why use paypal at all?
Would you blind transfer to a private seller in another country ? That's why PayPal is used!

From a selling point of view its easy to cover yourself. Only send it by trackable delivery to the registered PayPal address on the PayPal receipt. Also make sure its a verified address. Do not provide PayPal with the tracking until after you've confirmed it's been traced (buyer will see if its not been processed correctly and will try a chargeback)

Finally make sure you log into PayPal (using your own link, not one found on an email or receipt etc) to check the funds have cleared.

If you do that, your covered for not received claims, "as described" claims is a whole different ball game....
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Old 27 September 2013, 07:27   #14
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If it's through ebay he shouldn't have a problem temporarily changing his address ! We were on holiday on Kintyre for a couple of weeks and I ordered stuff to be sent to our holiday camp. Changed it back when we got home.... No issues and easily done !
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Old 27 September 2013, 07:27   #15
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Ah, ok. It's more to protect the purchaser then.
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Old 27 September 2013, 07:41   #16
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Quote:
Originally Posted by Boats&Outboards View Post
Would you blind transfer to a private seller in another country ? That's why PayPal is used!

From a selling point of view its easy to cover yourself. Only send it by trackable delivery to the registered PayPal address on the PayPal receipt. Also make sure its a verified address. Do not provide PayPal with the tracking until after you've confirmed it's been traced (buyer will see if its not been processed correctly and will try a chargeback)

Finally make sure you log into PayPal (using your own link, not one found on an email or receipt etc) to check the funds have cleared.

If you do that, your covered for not received claims, "as described" claims is a whole different ball game....
Absolutely correct!
You will potentially lose if you do not follow this advice. I've been there and learnt the hard way. Also be aware that the PayPal resolution service is a machine that makes the decision based on these rules not an individual reading a hard luck story (despite what they say) as long as you play the game and send a reply, any reply, then the other side needs to respond until the buyer gets the option to close the dispute and if the say they havent had the stuff at that point then the funds are instantly removed from your account. Up until then they are frozen and you cannot do a thing about it. You then get an email saying that PayPal have carefully read through the messages and decided on the appropriate action, bo110cks!
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Old 27 September 2013, 07:51   #17
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If your gut feeling is telling you there is something wrong, then you should probably not complete the deal, Have you tried emailing paypal and ask their advice.

Personally, I would not do it !!

Steve
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Old 27 September 2013, 11:09   #18
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I've had an email back, he took his wife's maiden name and the PayPal. Account is registered to his brothers house, I'm going to send it to him c/ o his brother at the PayPal address, I've printed the receipt off, and send it recorded, don't see what more I can do, I'll keep you guys posted thanks for all your input, much appreciated.
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Old 27 September 2013, 16:08   #19
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Where is it being sent too ? Area ?
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Old 27 September 2013, 16:28   #20
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Hereford, I got on to telephone exchange and the name and address for his brother is legitimate
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