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Old 26 June 2006, 17:25   #1
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Outlook e-mail problem

Now then, I am using outlook for me e-mail. I have two accounts set up on it and when I click send and receive, it starts to do it's thing and then I get a error report. The type where it asks you to send a report back to Bill Gates.

Now if there aren't any messages there to download then there aint a problem, but when there is it all goes wrong. I am now having to resort to using the old outlook express which is a bit of a pain cos it aint got the calender function. (not to me knowledge anyway!!!)

All suggestions greatfully received, or will I have to send it back in a thousand bits to good old Bill
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Old 26 June 2006, 17:30   #2
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Do you have something unsent in your outbox? That can cause probs. If so delete it and see if everything ok. Always rather difficult when you can't see the probs for yourself. What EXACTLY is the error message?
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Old 26 June 2006, 17:36   #3
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Ay up codders,

It says that microsoft outlook has encounterd a prob and needs to close. Then it goes on to say that by reporting it blah blah. Iv been through all the settings and i cant see nowt wrong.
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Old 26 June 2006, 17:49   #4
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Blah Blah is not very informative - then again usually neither are the Microcost error messages but you never know - once in a blue moon they may mean something!!! Copy and paste whatever it reports.

You could try disabling either of the accounts and see if that is causing it. if all esle fails it will prob need to be removed and installed - the joys of the stupid central reg!!!
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Old 26 June 2006, 17:52   #5
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Thanks codders. I tryed copying and pasting the message but the puter seems to freeze up. I'll give it another go and see what happens.

Cheers
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Old 26 June 2006, 17:57   #6
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is it outlook express youre using? if so what version? and what operating system (xp etc)

set it to work offline and run the compact files and folders utility, i'll hava nose at work for ya 2morra, me is tired now bloody diy
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Old 26 June 2006, 17:58   #7
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Right set one mail account up on outlook express, and one on outlook. I can receive short messages on outlook no problem. However when I send a message with a picture attatched I get the error message on outlook

Going to bed now cos me brain hurts.
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