Thread Tools Search this Thread
Old 25 September 2014, 14:05   #1
RIBnet supporter
C2 RIBS's Avatar
Country: UK - England
Town: Hants
Boat name: Gemineye
Make: Ribeye S850 charter
Length: 8m +
Engine: 300hp
MMSI: 235097445
Join Date: Sep 2007
Posts: 3,029
Ongoing data issues ee phones

Following recent texts about my data use on phone and my challenge to EE they have finally sent through this info
"Hi all. We can confirm that some customers are seeing inflated data usage appearing in My EE and/or My Account and it appears some of you are experiencing this error.

First of all, we'd like to stress that customers seeing this disparity are not using or being charged for the extra data usage that is appearing in My EE and My Account. This is a display issue only.

We are working on resolving the issue right now and we expect to have a fix installed soon. Always remember that when you are close to your data allowance (80%) you’ll receive an SMS alert followed by a second text when you have used up your allowance that explains how to purchase additional data. You can also view an estimate of your data usage using the data tracker on your handset.

Apologies to those that have been affected by this. I'll provide a further update as soon as I have more information."

The link is here Re: EE Data Robbery!! - Page 3 - The EE Community
and relates to EE phone customers who are getting texts that they have used all their monthly data when infact they have an issue with recording

They also have a website issue if you log into your account on EE and look at the data usage section, You get the following message
"Sorry, something's gone wrong
Sorry this adult content is not available "

WTF? adult content for looking at EE phone usage on your account, others are unable to log in.

Keep an eye on your EE accounts!!!!
Rib charter and Rib hire with
C2 RIBS is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:21.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.