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14 October 2008, 14:37
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#1
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Never use EBUYER
I have spent a fortune with them in the past - even pushed them on this site.
Never again.
High end motherboard and chip bought Christmas time. Motherboard developed a fault. Sent it back with the CPU for testing - they returned it saying no fault found - refused delivery and it went straight back - they said they would sort it.
It has taken 15 days in total - phoned them to hurry them up only to be told they have given a full refund. No authorisation from me or anything else. They refunded the money to my ex girlfriends card!!! I went beserk with them - they don't care a damn!!! The CPU was a special edition - no longer available and the replacement is 2x the price.
No money and no computer - not amused - any suggestions.
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14 October 2008, 14:55
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#2
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Member
Country: UK - England
Town: Dorset & Hants
Boat name: Streaker/Orange
Make: Avon/Ribcraft
Length: 4m +
Engine: 50Yam/25 Mariner
Join Date: Apr 2007
Posts: 5,551
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Get back with the ex ?
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14 October 2008, 15:12
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#3
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Quote:
Originally Posted by Blackroady
Get back with the ex ?
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Oh no doubt she will come crawling back again.............
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14 October 2008, 16:46
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#4
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Member
Country: UK - Scotland
Town: Glasgow
Boat name: stramash
Make: Tornado
Length: 5m +
Engine: Etec 90
Join Date: Feb 2006
Posts: 5,090
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Quote:
Originally Posted by codprawn
Oh no doubt she will come crawling back again.............
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Maybe not now she's got your cash 
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14 October 2008, 17:00
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#5
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Member
Country: UK - England
Town: Cowes, Isle of Wight
Boat name: TiLT 2
Make: Avon Adventure 620
Length: 6m +
Engine: Optimax 135
MMSI: 235032203
Join Date: Sep 2005
Posts: 1,641
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Quote:
Originally Posted by codprawn
No money and no computer - not amused - any suggestions.
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Get A Mac?
http://www.apple.com/getamac/
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RIBnet: now available on Facebook!
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14 October 2008, 17:06
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#6
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Member
Country: UK - England
Town: Portsmouth
Length: no boat
Join Date: Mar 2008
Posts: 89
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get a few macs? I had an HP that went wrong 10 times in 1 year, and wouldnt be replaced by John Lewis , even though I worked for them. I'll never buy a PC again!
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Captain of the Hotspur
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14 October 2008, 17:15
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#7
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Member
Country: UK - England
Town: Cowes, Isle of Wight
Boat name: TiLT 2
Make: Avon Adventure 620
Length: 6m +
Engine: Optimax 135
MMSI: 235032203
Join Date: Sep 2005
Posts: 1,641
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Quote:
Originally Posted by Bigfoot
get a few macs? I had an HP that went wrong 10 times in 1 year, and wouldnt be replaced by John Lewis , even though I worked for them. I'll never buy a PC again!
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Are you a Mac user then? Whatya got?
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RIBnet: now available on Facebook!
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15 October 2008, 15:43
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#8
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Member
Country: UK - England
Town: Brum
Boat name: UTV
Make: zodiac FR
Length: 3m +
Engine: 2 stroke 15hp
MMSI: 999
Join Date: May 2003
Posts: 535
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They have refunded the purchaser, your ex. Thats all they could do. Merchant accounts would not allow them to refund onto another card plus that way they do not pay the transaction charges. Piss poor luck though.
Incidently was having a read on legal aspects of forums yesterday, a long story, but very worrying. See here Sheffield UTD v Neil Hargreaves Proxy server time?
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Big waves, small boat ;)
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15 October 2008, 15:43
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#9
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Member
Country: France
Town: Côte d'Azur
Boat name: Beaver Patrol
Make: Avon Searider SR4
Length: 4m +
Join Date: Jan 2004
Posts: 5,934
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Not this conversation again. All this "in the forest" crap 
ps the iPhone has revolutionised my life
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15 October 2008, 16:36
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#10
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Administrator
Country: UK - England
Town: Brighton
Length: 3m +
Join Date: May 2000
Posts: 7,106
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Quote:
Originally Posted by tinker
Incidently was having a read on legal aspects of forums yesterday, a long story, but very worrying. See here Sheffield UTD v Neil Hargreaves Proxy server time? |
I wonder whether they actually identified anyone from their email address or IP address. If they did, I wonder if they actually took libel action against them - it looks like they'd still have a long way to go to prove that anything posted was actually actionable.
John
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16 October 2008, 08:47
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#11
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Member
Country: UK - England
Town: Brum
Boat name: UTV
Make: zodiac FR
Length: 3m +
Engine: 2 stroke 15hp
MMSI: 999
Join Date: May 2003
Posts: 535
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All IMHO
They forced the release of the information, setting case law? The next battle will be to force the ISP to release the IP data that related to the posters identity, if so setting more case law. Any request for information to a forum or blog/website owner must be met with caution on the data protection front but consideration to the case law set by the judgement above. As with any libel case it depends upon the money thrown at the case and who is fighting it (how much money they have)
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Big waves, small boat ;)
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16 October 2008, 09:05
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#12
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RIBnet admin team
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: Tohatsu 30HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 11,622
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Quote:
Originally Posted by tinker
All IMHO
They forced the release of the information, setting case law? The next battle will be to force the ISP to release the IP data that related to the posters identity, if so setting more case law. Any request for information to a forum or blog/website owner must be met with caution on the data protection front but consideration to the case law set by the judgement above. As with any libel case it depends upon the money thrown at the case and who is fighting it (how much money they have) |
I think the precedent was already established. What this did say was that you can only get the information on identities where the court orders it, and they will only do that if there is clear evidence of a possible case to answer. Even then the claimant had to pay £9000 in costs.
Not sure why this is in this thread. Whilst Cod is obviously having a rant as a disgruntled customer I can't see anything in it which is obviously libelous.
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16 October 2008, 09:27
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#13
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RIBnet supporter
Country: UK - England
Town: Rutland
Length: no boat
Join Date: May 2006
Posts: 2,500
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Quote:
Originally Posted by codprawn
I have spent a fortune with them in the past - even pushed them on this site.
Never again.
High end motherboard and chip bought Christmas time. Motherboard developed a fault. Sent it back with the CPU for testing - they returned it saying no fault found - refused delivery and it went straight back - they said they would sort it.
It has taken 15 days in total - phoned them to hurry them up only to be told they have given a full refund. No authorisation from me or anything else. They refunded the money to my ex girlfriends card!!! I went beserk with them - they don't care a damn!!! The CPU was a special edition - no longer available and the replacement is 2x the price.
No money and no computer - not amused - any suggestions.
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We use Ebuyer at work great firm great deliveries 
They did refund the money, did the ex know you used her cards for internet shopping  (is that why she left)
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16 October 2008, 16:32
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#14
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Quote:
Originally Posted by bedajim
We use Ebuyer at work great firm great deliveries
They did refund the money, did the ex know you used her cards for internet shopping (is that why she left) |
I always used to stick up for Ebuyer - Just wait until you get problems!!!
It was 10 months ago that I placed the order - things change. All they had to do was ASK!!! The CPU wasn't even faulty - just sent it to help them check the motherboard. CPU is discontinued - I can NOT buy another - they had NO right to refund it without even asking!!!
From the same order the following were also faulty that I never bothered claiming for - 1 600W PSU - ! Joypad - 2 oil filled radiators. All packed up within a few months.
The last statement I won't even bother replying to.............
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16 October 2008, 16:51
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#15
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Administrator
Country: UK - England
Town: Brighton
Length: 3m +
Join Date: May 2000
Posts: 7,106
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Quote:
Originally Posted by codprawn
CPU is discontinued - I can NOT buy another - they had NO right to refund it without even asking!!!
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So buy the nearest equivalent you can find and claim the difference from them. If they decline to pay then start County Court proceedings www.moneyclaim.gov.uk
It's very simple and far more satisfying than just ranting about how badly you've been treated!
Quote:
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The last statement I won't even bother replying to.............
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That'll be a yes then 
John
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16 October 2008, 17:03
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#16
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exspyrd trayd membir
Country: Ireland
Town: inn wiliks hed
Make: Redbay 6.5
Length: 6m +
Engine: Twin Etec 90hp
Join Date: Aug 2003
Posts: 962
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Quote:
Originally Posted by John Kennett
That'll be a yes then
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norty torl bastud
de trooth iz owt ther
wanger too smorl
gaRf
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luk arfter numbir wan, downt stepp inn numbir too
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16 October 2008, 17:22
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#17
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RIBnet admin team
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: Tohatsu 30HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 11,622
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Quote:
Originally Posted by codprawn
they had NO right to refund it without even asking
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not sure about that - especially when you
Quote:
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Originally Posted by codprawn
refused delivery and it went straight back
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16 October 2008, 22:07
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#18
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Quote:
Originally Posted by Polwart
not sure about that - especially when you
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They TOLD me to refuse delivery!!!
Ok everyone - buy all you like from Ebuyer - they are a lovely company to deal with - honest....................
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16 October 2008, 22:08
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#19
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Quote:
Originally Posted by John Kennett
So buy the nearest equivalent you can find and claim the difference from them. If they decline to pay then start County Court proceedings www.moneyclaim.gov.uk
It's very simple and far more satisfying than just ranting about how badly you've been treated!That'll be a yes then
John |
This is a woman we are talking about - they are even better at extracting money than HMRC!!!
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16 October 2008, 22:10
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#20
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Member
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
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Quote:
Originally Posted by The Garfish
norty torl bastud
de trooth iz owt ther
wanger too smorl
gaRf
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Remember Cod comes before prawn................
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