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Old 17 November 2004, 10:15   #1
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If I don't get some help soon.........

.........I'm going to throw both myself and this blasted computer out the window. Here's my problem. I use MSN messenger but unfortunately for some reason my computer won;t let me into it or it's associate, Hotmail. I can access both via another computer so it's not messenger or hotmail it must be my laptop. I have followed very prompt to check setting, servers, connections etc. I've also removed messenger from my hard drive and reinstalled it. I've followed the messenger wizard and sought assistance from those in the office with a better appreciation for these things than me.
Unfortunately I remain barred from accessing either of these accounts. The message I receive advise my name and password are wrong, however when I use another pc with the same details it lets me in.

HEEEELLLLLLLLLPPPPPPPPPPP, any ideas ?
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Old 17 November 2004, 10:27   #2
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Probably not the cause but have you got a firewall? If so is it set to allow msn messenger to work?

Don't think that will solve the problem, but hope it does!

Cheers

Tim
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Old 17 November 2004, 10:30   #3
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Although it's on fire.....

......I'm still able to use MSM via my secretary' pc who operates on the same network. Thanks anyway.
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Old 17 November 2004, 10:36   #4
DJL
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Are you running Windows XP?

If so try this;

Goto - Start | Control Panel | User Accounts

Now how this looks will depend on whether your connected to a corporate network or not. Somewhere in there is a "Password and .NET passports" section. Try deleting all the password/.NET accounts it has listed. This should remove all traces of your .NET account from your computer. You can then try adding you account again through Messenger.

Hope that helps,
Daniel
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Old 17 November 2004, 10:42   #5
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I'll give it.........

..........a go, hold on a mo !
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Old 17 November 2004, 10:43   #6
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Yes Graham you do need help...Psychiatric help
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Old 17 November 2004, 10:51   #7
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Quote:
Originally Posted by MeMe
Unfortunately I remain barred from accessing either of these accounts. The message I receive advise my name and password are wrong, however when I use another pc with the same details it lets me in.

HEEEELLLLLLLLLPPPPPPPPPPP, any ideas ?
How are you connecting to the internet, are you using proxy server and have your firewall settings been amended to allow your pc to access messenger.
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Old 17 November 2004, 11:03   #8
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Well.........

.....DJL, thankx, however, having had a real good look through these prompts I can;t find anything that advises to delete, however, whenever it asks me if I want to change preferences etc and I say "yes", it attempts to connect to passport/messenger but keeps coming up with the same blank page saying "page not avalible".

Blige - thanks - yes I know, I just don;t have the time.

Simon, I connect as I always have in the same way which, is via my laptop through my company network using windows xp. There is a firewall, however, the settings remain the same and the administrator advises no changes on the host which might effect me. Furthermore, as mentions if I go onto my secretarys computer I can access everything as I could on mine just a day or so ago ! Nightmare............................
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Old 17 November 2004, 11:08   #9
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Switch off caps or Num lock (surely not?)
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Old 17 November 2004, 11:08   #10
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Will this help ???????????

..........I can't log into my account details on ebay. I can view ebay but can't sign in to view account details, place a bid etc etc. SHIT - have just tried to log into my bank account and can;t get in that either - It's obviously something to do with secure servers (not that I have an efin clue what I'm talking about) HHHHHHHHHHHHEEEEEEEEEEEELLLLLLLLLLLLLPPPPPPPPPPP.
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