Well I could get it fixed though the insurance, but I don't see why I should if some fitter dropped his hammer or whatever on the roof.
Prooving it may be another matter though.
I'm going to phone the fitter up first thing and have a word, if that fails to passify me I'll take this problem face to face with his Management and see if that makes me feel any better. I really want to strangle someone as this has been going on for 3 months.
Unfortunatly this pretty much sums up the building trade these days