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Old 22 April 2009, 17:45   #1
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Help internet access gone vista

Hi

I am pulling my hair out here, i have tried all sorts but dont know were to go next

i have a new pc with Vista on all set up and working fine
4 users 2 admin 2 parental

emails worked internet worked all great

went on holiday for a week (all of us so computer not being used)

came back all gone pear shaped

i can not get on the internet as an administrator but my daughter can as a user ?

my printers will not work keeps comming up with "spool not running" hpc4100

if i system restore back 2 weeks ago all ok

then next day stops working ?

i have checked and double checked all the settings and can not find anything amiss

as i said if i log as my duaughter or son internet ok
log on as me or the wife no internet

my lap top works fine as does wifes N95 in the house so i dont think its the router

all operating on wireless LAN belkin 54g router on to ntl broadband modem

pc is the latest Medion (aldi) which was a cracking spec for the price

am i being thick have i missed something



HELP HELP HELP


cheers Andy
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Old 23 April 2009, 14:05   #2
RAD
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print spooler error is a corrupt printer driver.
Try re-installing the printer from scratch with the cd that came with it. If you can borrow a printer, check its not the actual printer (install on another machine)

As for the account issue.
if you create a new Admin account can you connect to the net then?
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Old 24 April 2009, 13:26   #3
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Go to tools from your internet screen and select internet options, see if anthing has been changed there re connections times etc.
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Old 27 April 2009, 15:05   #4
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all working again

All working again
apparently there is a fault/problem with the antivirus software that was supplied with the PC (Bullgaurd) which they do do yet have a fix for

so have removed BullGuard and installed Avast! all ok again

thanks for your help

Andy
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