Confused

[hannah]

hi, i think ive deleted my driver on my computer to allow my speakers to work, it happened last time when i re-installed windows and it's happened again.
I just wondered if anyone here knows what to do, before i give novatech a ring...
Hannah

[roycruse]

Do you have a driver disk that came with your PC when you bought it - if not you will need to download the drivers.

Driver disk is by far the simplest option if you have one - most POC manufactures provide a single disk with the drivers for all the installed hardware. If you bought the sound card seperately and fitted it your self you should have a disk with it. Its difficult to help without knowing your level of technical ability i dont want to kick off with a load of things to try as i may completely confuse you or on the other hand you might think im trying to teach granny to suck eggs as the syaing goes.

If you dont have a disk and you want help finding the drivers on line - first we have to find out what sound card you have - is it a sound card built into mother board or is it on a seperate board plugged into a PCI or ISA slot.

If you dont understand what i just said lets start by telling me what PC you have and ill see what i can find out.

[codprawn]

Assuming you are running XP?

Are you sure sound isn't just muted or something? There should be a volume icon in bottom right of toolbar.

if not

Start

settings

control panel

System

hardware

device manager

See if there are any yellow or red marks in there - they will be obvious - make sure they say something about sound card etc

Red - right click - enable device

Yellow - right click - remove - then go up to top and on the ACTION tab click scan for new hardware. It may just put in all the drivers automatically as they will still be on your system - if not let it search automatically

Fingers crossed!!!

[hannah]

Originally Posted by codprawn

Assuming you are running XP?

Are you sure sound isn't just muted or something? There should be a volume icon in bottom right of toolbar.

if not

Start

settings

control panel

System

hardware

device manager

See if there are any yellow or red marks in there - they will be obvious - make sure they say something about sound card etc

Red - right click - enable device

Yellow - right click - remove - then go up to top and on the ACTION tab click scan for new hardware. It may just put in all the drivers automatically as they will still be on your system - if not let it search automatically

Fingers crossed!!!

Good idea but everything seems to be fine in that area. Thanks

[hannah]

Originally Posted by roycruse

Do you have a driver disk that came with your PC when you bought it - if not you will need to download the drivers.

Driver disk is by far the simplest option if you have one - most POC manufactures provide a single disk with the drivers for all the installed hardware. If you bought the sound card seperately and fitted it your self you should have a disk with it. Its difficult to help without knowing your level of technical ability i dont want to kick off with a load of things to try as i may completely confuse you or on the other hand you might think im trying to teach granny to suck eggs as the syaing goes.

If you dont have a disk and you want help finding the drivers on line - first we have to find out what sound card you have - is it a sound card built into mother board or is it on a seperate board plugged into a PCI or ISA slot.

If you dont understand what i just said lets start by telling me what PC you have and ill see what i can find out.

Hi ive found a "notebook driver" CD , is this what i am looking for ?
When i checked the sound settings it just doesn't recognise the speakers, it says there are no speakers detected. But there wasn't a cd what came with them. I have had them running before, but i have just whiped the whole lot off of my pc so im back to square one i guess.

If you dont think that is the right cd, would you mind pointing me in the right direction of downloading the driver
thankyou.

[roycruse]

where exactly is it saying no speakers detected - and is that exactly what it says - usually soundcards are not able to detect whether or not speakers are actually connected or not.

Tell me how you get to the point where it tells you no speakers are connected.

Also what make and model of notebook is it

[codprawn]

Originally Posted by roycruse

where exactly is it saying no speakers detected - and is that exactly what it says - usually soundcards are not able to detect whether or not speakers are actually connected or not.

Tell me how you get to the point where it tells you no speakers are connected.

Also what make and model of notebook is it

Actually "jack sensing" is quite common these days.

[Hugh Jardon]

mine is so clever it will tell you if you connect to the wrong jack on the back!!!

but it is an audiology card or however you spell it, nice bit of kit

Originally Posted by roycruse

where exactly is it saying no speakers detected - and is that exactly what it says - usually soundcards are not able to detect whether or not speakers are actually connected or not.

Tell me how you get to the point where it tells you no speakers are connected.

Also what make and model of notebook is it

[roycruse]

Im assuming that as hannah mentioned notebook that she is refering to the notebooks built in speakers and therefore none of this talk about jack sensing or audiology cards is helping.

Hannah can you confirm what laptop you have - and what is displaying the message ie - is it a standard windows message or do you see it only when you open the audio properties.

Although it may be just as quick to ring novatech support if thats where you bought it as they should be able to point you in the direction of the correct disk or download location.

[hannah]

Originally Posted by roycruse

Im assuming that as hannah mentioned notebook that she is refering to the notebooks built in speakers and therefore none of this talk about jack sensing or audiology cards is helping.

Hannah can you confirm what laptop you have - and what is displaying the message ie - is it a standard windows message or do you see it only when you open the audio properties.

Although it may be just as quick to ring novatech support if thats where you bought it as they should be able to point you in the direction of the correct disk or download location.

I have a computer not a laptop and yes its XP

The notebook is just a CD i found in my computer package saying "notebook driver" so i have no idea what that is.

To reach the message that it is not detecting my speakers, i just go in to controle panel....sounds,speech and audio devices...clicking on adjust system volume OR change speaker settings and it says "no audio device."

Think i might just call novatech tomorrow
cheers