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Old 01 November 2007, 17:56   #1
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Can anyone help me on this?

I haver a problem with a message which is being repeatedly sent to my inbox from our local RNLI yahoo group, so far i have 137 copies of it and don't know how to stop it. Does anyone have any suggestions? It seems like it is stuck on the server, do i need to phone customer services? .... i do hope not!
I'm running outlook express, IE through AOL.

Thankyou in advance for any help.
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Old 01 November 2007, 18:06   #2
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try UNsubscribing from the group and then resubscribe. that should stop it. . . . .
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Old 01 November 2007, 19:23   #3
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Is it the exact same message (sent same time and details) that is getting left on the server and not deleted or multiple copies of the same message that keep getting resent to your local inbox?

If it is the former do you have webmail access to the account (e.g. via www.mail2web.com) and delete it direct from server...
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Old 01 November 2007, 19:43   #4
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Inform the sender by other means if you can, that they may have a mail virus/worm or some mass mail prog, that keeps sending you the message repeatedly, then set up a temporary spam filter with outlook to block receipt from that source, not ideal, but it worked for me when this last happened

A POINT OF NOTE :

When this last did happen, the sender (a major national competitor of mine) included their entire client base email addresses in the To: box .... hehe
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Old 01 November 2007, 21:14   #5
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be wary of using email to notify them that they may have an email virus cos if you do, you will provide your sending email address to the virus
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Old 01 November 2007, 21:22   #6
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And if you are running windows, then a really good little email utility program is "Magic Mail Monitor". Its free from sourceforge. Google it.

it sits in your desktop tray checking to see what has landed in your mail server pop3 boxes and notifies you by blinking when mail arrives at the server.
You can view headers/text of mail without downloading full mail to your email client and delete anything you want direct from the server mail box.
It also has some blacklist and auto delete functions for stuff you don't want to receive.
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Old 02 November 2007, 16:00   #7
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Quote:
Originally Posted by visualpecepts View Post
be wary of using email to notify them that they may have an email virus cos if you do, you will provide your sending email address to the virus
Ummm, it already has it. That's the problem. (assuming it is a virus.)

jky
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Old 02 November 2007, 16:59   #8
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Quote:
Originally Posted by jyasaki View Post
Ummm, it already has it. That's the problem. (assuming it is a virus.)

jky
for all you know he uses dozens of email addresses and not just the one with this problem
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Old 05 November 2007, 09:12   #9
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All sorted now, went on to the original server and deleted it from there, many thanks to all.
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