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Old 22 February 2008, 11:30   #1
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broadband prices

I was asked by a customer to help them set up broadband. I normally avoid this sort of work but she is a lovely old lady so I agreed to help.

What happened to all the good cheap deals? The prices seem to have risen a lot since I last looked - typically averaging 18 a month for unlimited.

Tiscali seemed to have the best deal so I signed her up - it turned out that despite me choosing a broadband only package it was actually broadband and phone. This seems to me deliberately misleading. They have headings for "broadband" and another for "broadband and phone". i would have thought that by clicking on "broadband" only that is what you would get!!!

I am so pleased I have a proper 20mb cable connection!!!

In other words - beware!!!
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Old 22 February 2008, 12:36   #2
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Tiscali

Be do unlimited for 14 pm at 8 meg down and 1.3 up if you are on one of their exchanges. If you are not on their exchange then I would guess the upload would be a bit slower.

I have their pro version that gives 20 meg down (24 max) and 2 to 2.5 meg up. I have found their service and support excellent.

Tim
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Old 22 February 2008, 12:59   #3
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Surely you need to live next door to the exchange to get those speeds???

just tested mine now - not too bad........




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Old 22 February 2008, 13:05   #4
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I've just changed from Orange to Plus.net and im on their pro package (im an avid online gamer ) and from alot of the support forums and stufff out there, i reckon that orange and Tiscali are two of the poorest ISPs atm.

I wouldve signed up for Be but they dont provide in my necks of the woods - however a line fault that Orange said never existed was found in 2 hours by my new ISP, and it git fixed the next day
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Old 22 February 2008, 13:25   #5
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I hate shopping for broadband; I moved about 6 months ago and spent ages researching for a good deal. I was with Virgin before that and it was ideal. We had all the channels, broadand and phone for a reasonably low monthly amount.

My new place couldn't be hooked upto Vigrin, and I decided that I didn't want to be tied to a long contract, so went with Freeola, which is 24.99 a month, and allows me to cancel at any time. It's allegedly 8mb. Not sure if thats a good price for what I get or not!
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Old 22 February 2008, 13:32   #6
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Do a speedtest at www.speedtest.net
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Old 22 February 2008, 13:36   #7
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Old 22 February 2008, 14:21   #8
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I wouldn't pay 25 per month for that!!!

Having said that it is prob all your line is capable of but I would shop around - just watch the cheating scum don't con you!!!
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Old 22 February 2008, 14:51   #9
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It's weird; when I had the BT man come round and hook us up when we first moved in he said we'd probably be able to get it around the top end of what's available as we live very close to the exchange. Given I am in the center of Portsmouth you would think you could connect at a really high speed.
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Old 22 February 2008, 14:55   #10
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Complain to BT - they may need to turn the gain up on your line - also try with/without a filter.
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