Originally Posted by Nos4r2
It seems so. I'm in the process of taking my bank to court at the moment-they managed to turn one bounced direct debit for a loan into nearly £3000 in fees-all because I was working away from home a lot and was getting the letters about charges late.
A few years back went over drawn on an account (about £1k) with out prior arangment.
And guess what I got...
A phone call asking if I could sort out this "over site" No letters, No charges. "we know you have been distracted with getting married"
Not all Banks are bad, praise where praise is due.