Reply
 
Thread Tools Search this Thread
 
Old 21 May 2009, 06:10   #51
Member
 
Country: UK - England
Town: Near Godalming
Boat name: AJA
Make: Ribeye
Length: 6m +
Engine: Yamaha F150AETX
Join Date: May 2009
Posts: 558
Quote:
Originally Posted by bedajim View Post
Yep but focused on what Golf


I think if you're CEO of a privately owned sub 2m pbt company, you're probably very focussed on the business. It's a sweeping generalisation of course.

The bigger the business, the lower the handicap....
__________________

__________________
neilda is offline   Reply With Quote
Old 21 May 2009, 07:33   #52
RIBnet supporter
 
bedajim's Avatar
 
Country: UK - England
Town: Cambs/Northants
Length: no boat
Join Date: May 2006
Posts: 2,499
Quote:
Originally Posted by neilda View Post


I think if you're CEO of a privately owned sub 2m pbt company, you're probably very focussed on the business. It's a sweeping generalisation of course.

The bigger the business, the lower the handicap....
Well it doesn't look that way, you have his number why not call him and pass the news of the "good PR" this thread is giving him and you could also tell him that sorting out alessandro's order and delivery may do him some good in the eyes of a few boat users
__________________
bedajim is offline   Reply With Quote
Old 21 May 2009, 07:58   #53
Member
 
Country: UK - England
Town: Poole
Length: no boat
Join Date: Jul 2001
Posts: 673
I can also confirm that after much pain trying to talk to someone I just asked for a refund on an order as I couldn't put up with the hassle I was experiencing.

Went down to local boat shop and paid 10 extra to have it there and then.

My recommendation is don't use them because they are rubbish.

Mark
__________________
MarkWildey is offline   Reply With Quote
Old 21 May 2009, 09:17   #54
Member
 
Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
Quote:
Originally Posted by neilda View Post


I think if you're CEO of a privately owned sub 2m pbt company, you're probably very focussed on the business. It's a sweeping generalisation of course.

The bigger the business, the lower the handicap....

The CEO of Cactus Electronics was really obnoxious to me - their turnover is prob quite a bit more but still no excuse. I will never use them again or MES as it's the same company - they tried to take me to court because of their own mistakes!!!
__________________
codprawn is offline   Reply With Quote
Old 25 May 2009, 11:29   #55
Member
 
Country: Italy
Length: 10m +
Join Date: May 2009
Posts: 9
Goods received today.

As said a little late but finally has been delivered.

Thank-you to all for monitoring this case that probaby has been sorted out mainly because the forum posts.

Ciao.
__________________
alessandro is offline   Reply With Quote
Old 16 December 2009, 13:31   #56
RIBnet admin team
 
Poly's Avatar
 
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: 2 stroke YAM 20 HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 10,114
I take it all back...

...so I mixed up Megastore and Superstore and placed an order at Megastore on 24th November.

Didn't hear any more so emailed them so emailed them on the 2nd of Dec. Automated reply said they would respond within 3 days. Got a reply on the 7th Dec with a promise that I would receive it "this week" (so by 12th).

Still not received it today - so I again got in touch and eventually spoke to "James" who told me the product was now discontinued and they couldn't supply it - but they had essentially identical product (same manufacturer but different name) - but it would cost me more.

Suggested they call me - which to their credit they did straight away - but "Richard" obviously doesn't understand that I don't really care that its their suppliers fault not his - they should be much better at keeping me informed, they should have up to date info on their site, they should have a pro-active system for monitoring orders that fall behind/late, they should have contacted me to tell me it was late/problem.

So I'm afraid to say that they don't seem to have improved in the time since this thread started - its surprising that their still in business given all the other people who seem to have e-commerce sorted.
__________________
Poly is offline   Reply With Quote
Old 25 February 2010, 14:39   #57
Member
 
Country: UK - England
Town: Cotswolds
Boat name: Boo
Length: 7m +
Join Date: Feb 2010
Posts: 2
Please be careful if ordering from Marine Megastore!

hi to all. I felt I had to share my bad experience with Marine Megastore. I ordered in January after the boat show a load of stuff from MM. Including a Garmin plotter for nearly 450. After a few days I got notification it was being shipped. It arrived at work on a friday and was signed for by our warehouse manager and was then put into a secure area and under a load of other boxes from Fedex. Sadly I was up north that day but on the Monday I went down to the warehouse to get my box. Got back to the office and opened the box to find the garmin was missing. After investigation with MM we realised that the box had been opened during transit and the garmin stolen. The box as taped up with different fragile tape! However, MM will not re-ship the missing item until Fedex have completed their investigation and this has been about 4 weeks already! So what if Fedex won't pay up to MM???? I doubt MM will send me a replacement will they??
This is a horrid situation and I have no idea whether I am now going to be 450 out of pocket. All MM will say is that I have to co-operate and wait!!!
__________________
willgrf is offline   Reply With Quote
Old 25 February 2010, 14:41   #58
Member
 
Country: UK - England
Town: Cotswolds
Boat name: Boo
Length: 7m +
Join Date: Feb 2010
Posts: 2
Marine megastore- poor customer service

oh, yes in case you are wondering, I think I will take this to the small claims court very soon.
__________________
willgrf is offline   Reply With Quote
Old 25 February 2010, 19:24   #59
Member
 
Country: UK - Wales
Town: West Wales
Make: Vipermax 5.8, SR4.7
Length: 5m +
Engine: 150 Opti, F50EFi
Join Date: Sep 2005
Posts: 6,298
I hope that nobody from your warehouse lifted your plotter.
__________________

__________________
Downhilldai is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off





Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 20:39.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.