Originally Posted by SIBer
Thanks for your experience. I don't mind a wait to save a few pence but if they don't deliver my motor at all thats another matter.
I've emailed them to see how their customer service is before I contract them to deliver a motor.
By the way B&O I contacted a well known supplier via an ad your website but having googled them their customer service seems to be average and that matches my experience. Not a detriment to you at all though. Just shows that anyone can have a fancy website and make claims of how good they are.
Thanks for the heads up but it's not my website! I don't have one and if I did it would not be that mess of a site that you have found. It's full of scams.
My trading name is Boatsandoutboards4sale but Ribnet has a max letter count and that's the closest I could get. Perhaps somebody could come up with a better option as I do get mistaken for them quite a bit. I wouldnt mind if it wasn't such a outdated, ineffective site
I'm all for saving a few quid and the delivery delay is no problem but to make myself available for 2 days only for them not to bother showing up was not acceptable. Yes mistakes happen but 2 days running on my first order ensured it was also the last. Once collected the service is great but it would be as they are a booking agent not a contractor so they only act as a third party and don't actually touch the items. They all get tendered out to local haulage firms so chances are no matter who it's booked with the same truck will arrive meaning your in the hands of them to deliver it.
I understand a Ribnetter runs the service but my customer would not accept that as an explanation I'm afraid!
Peter ~ Boatsandoutboards4sale ~ firstname.lastname@example.org
~ 07930 421007